Hope someone can help. I'll try and keep this as short as possible.

My motherboard developed a fault last year so was sent back to the store to then be shipped out to MSI for repair. At the same time my CPU was classed as faulty as well so was given a replacement. I received my motherboard back and it then went faulty again 4 weeks ago. Sent it back to the store and again shipped off to MSI for repair, but before they did they advised it had a bent cpu pin which they fixed but the board was still faulty. Received it back last week only to built it and it had the same fault. It will post to the bios screen no problem but when trying to launch windows I get BSOD with various different error messages. So I sent it back to the store and this time they said they would try and issue a full refund so I can purchase another board. But when they said they received the board it had 2 faulty pins. Now call me cautious but I took a picture of the board and socket prior to boxing it back up and sending off of which you can see there is no damaged pins on the socket. I used the socket protector cover and original box to ship the board back.

So is it possible for pins to become damaged in transit?

If these 2 pins were damaged would the PC boot to the bios screen?

Any help with this would be great as the store are now saying they need to sent it back to MSI to see if they will repair it or not even though I never done the damage.

Also I sent my CPU back again this time and they said that's reported a fault.

So that's 3 returns for the same motherboard and 2 damaged CPUs.