O2/ Be Outtage

[Zadock]

everything has been fine with mine since I reset it, it was up for a least 24 hours but it did cut out yesterday... I my replace it but I'm loathed to if it works at least 80% of the time

Speed was fine in area last night, was downloading lots of packages for ubuntu

[moogle]

Got this a few days after you started this thread. Funny thing is I didn't notice anything major.
Either my wireless is always ****ty and the actual speed never sunk below it or my line has been fine all this time.

Dear Members,

Re: Service disruption

Unfortunately there is currently an outage at your exchange which is causing disruption to your broadband service. We are sorry we were unable to notify you of this in advance, and apologise for any inconvenience this may cause. Please be assured that we are working to resolve this as soon as possible.



For updates on this outage please call Be member services on 0808 234 8566 or visit the member forum at . Be member services can also give you information about our dial up services which you can use during the outage for the price of a local call.



Please do not reply to this email. To contact us please call the free phone number above or create or update a ticket online. This can be done by going to your member centre at .



Once again, please accept our sincere apologies for the inconvenience.

Kind regards,

Brett Coles
Head of Member Services

Anyone else get one?

[kmac]

I don't know if its just my imagination or for real.....but when I was with BT, my router said download connection was circa 1.5Mbs and Upload circa 0.5Mbs

However, web pages opened pretty fast

Now with O2 8Mbs and router (DG834GT with latest firmware) says download speed circa 7.5Mbs and Upload 1.2Mbs but pages seems to take longer to open both on IE and Firefox

Any ideas? Don't mean to hijack this thread but it O2/BE performance related.

[madman045]

Slow Browsing is usually down to DNS servers either slow or unavailable. you could try setting them to something else manually on your PC, OpenDNS seems to be a popular alternative on the BE forums.

[Sinizter]

I don't know if its just my imagination or for real.....but when I was with BT, my router said download connection was circa 1.5Mbs and Upload circa 0.5Mbs

However, web pages opened pretty fast

Now with O2 8Mbs and router (DG834GT with latest firmware) says download speed circa 7.5Mbs and Upload 1.2Mbs but pages seems to take longer to open both on IE and Firefox

Any ideas? Don't mean to hijack this thread but it O2/BE performance related.

Use OpenDNS. This cured the problem for me on my Be connection when I was having similar sort of problem.

Rather than setting it on the router I set it up on my individual laptops as I was having similar problems with my T-Mobile 3G connection too.

[kmac]

Will try openDNS when I get home todaybut would really prefer to use the ISPs DNS servers.

Do you use it with an Open DNS account? Can't see the benefit but they say its "like buying a Porsche and having it stuck in first gear"

Hmmm...

[moogle]

Will try openDNS when I get home todaybut would really prefer to use the ISPs DNS servers.

be's are shyte. trust me use open dns or other dns servers. I use the beforum dns servers (Unofficial BeForum) and they are serving me well.

[chopppy]

yes i am also using the be forums dns servers and my net is up to speed now. slow downs caused by dns

[moogle]

yeap, at these prices they've got to take shortcuts somewhere and at least its just the dns which can easily be overridden.

[chopppy]

yeap, at these prices they've got to take shortcuts somewhere and at least its just the dns which can easily be overridden.

exactly, as an o2 payg customer anyway i pay £10 for up to 16mb and my line is capable of around 10mb. compared to my last isp (pipex) i was paying £25 for 3mb. so choice of £25 without probs or £10 and i just have to change dns!

[kmac]

Okay I'm using the Open DNS servers now

Tried the BE forums one and it couldn't connect me to google

Iknow the download speeds are not affected but I posted mine nonetheless just because I can

[moogle]

wahay, you'll no longer get slow loadings now
what attenuation have you got with those speeds. 40?

[kmac]

Yes 40db attenuation and about 6db SNR

And no slow loading websites

[moogle]

Good to hear, I'm glad my guess was accurate