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Thread: Virgin claiming to sell Dynamic IP's but really they are Static?

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    You could try the following.

    Login to your router, it should be on 192.168.0.1 if it is a superhub. Go in to Device managment and then Device status.

    Under Connection, it should show the WAN IP Address and the Lease Time Remaining. IIRC and you turn the hub off before the lease expires it may release the Wan IP. You'll need to leave the hub off till the lease time has passed. When you turn the hub back on, you should get a new IP. I haven't tried it on the new hubs, but it worked on the old ones.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Quote Originally Posted by Icytoad View Post
    Under Connection, it should show the WAN IP Address and the Lease Time Remaining. IIRC and you turn the hub off before the lease expires it may release the Wan IP. You'll need to leave the hub off till the lease time has passed.
    Problem with that is that VM use 7 day leases - you'd have to leave it off/be without internet for days....
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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    My current lease time is for example is 1 days 17h:19m:57s. So surely turing the router off 5 mins before the lease expired (or overnight if need be) would release the IP address.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Quote Originally Posted by Icytoad View Post
    My current lease time is for example is 1 days 17h:19m:57s. So surely turing the router off 5 mins before the lease expired (or overnight if need be) would release the IP address.
    You clearly don't understand how lease works with regards to DHCP server dishing our the IP to you. 1 days 17h:19m:57s has to count down and further 7 days has to pass by before the IP will be released back to the pool.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Quote Originally Posted by burble View Post
    You definitely should get a different WAN IP if you put the SH into modem mode and use your own router. It's true that the MAC of the SH won't change doing this, but the MAC of the device requesting the IP address from VM will change to that of the router.
    Interesting. I know this used to work back on the old DOCSIS versions, but I was under the impression that when they moved to version 3, they locked this down a lot more.

    The VM quy in the thread I posted seems to suggest this is the case too, but I'd not be surprised in the slightest if they were wrong.
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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Quote Originally Posted by Agent View Post
    Interesting. I know this used to work back on the old DOCSIS versions, but I was under the impression that when they moved to version 3, they locked this down a lot more.

    The VM quy in the thread I posted seems to suggest this is the case too, but I'd not be surprised in the slightest if they were wrong.
    It definitely works. On my own connection I switched between the SH in modem mode (plus Asus RT-N66U) and SH in router mode a couple of weeks ago and got a different WAN IP. Ditto with the connection at my girlfriends place in a different VM region.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    I don't have a superhub, but my IP address is a standard DHCP lease (7 days) tied to the MAC address of the device that requested it. I have changed my router a few times, once I kept my IP address by manually copying the MAC address from the old to the new. More recently I haven't cared and have let it lease a new address. I don't know about routers, but windows clients will attempt to renew the DHCP lease once half of the lease time has passed, if the suberhub worked the same way then you would need to keep it turned off for between 3 and 7 days. Also, every time you turn it back on it will renew the lease so just turning it off and on when you can probably wont help.

    @agent
    Back when I got my broadband through the cable box it used to be tied to the MAC address that requested a lease and you had to go though a sign in process to allow a new MAC to connect. Which could only be done from a directly connected PC so if you used a router you had to get it to clone your PC's MAC address. Since I have been via a modem this process doesn't appear to be necessary, I assume the network security is based on the MAC address of the modem but the DHCP lease is not tied to it.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Yeah, I remember that. You'd need to 'register' your MAC with NTL / BlueYonder / whoever to even be able to use the device.

    I remember the storm when the cloned modem crowd figured out you could knock people offline with it too! - Although that was fixed quickly IIRC.
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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Like others have said iirc the lease is tied to the device requesting the lease - if i was to connect my pc to my modem it would be given a different exnternal ip - this was proven when i changed from my old router modem setup to my new ausus modem router setup (copied the mac from the old modem in the end to get my old ip back)

    As for leaving the modem / device off for a while am not sure if they have stoped this function it use to be the case that if you left the modem off for a day or so it would dish a new ip out to you but am not sure if that is still the case.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    It will definitely work if you have a router at hand and set the Superhub to modem mode, have done it before

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Easiest solution that works, I used to work for Telewest Broadband Support same thing!

    It takes the MAC address from the device plugged into the modem into account so if you have a router plugged in, simply unplug it and feed the cable straight into your PC and reboot the modem, this assigns you a new IP and bins the old one,

    Alternatively most routers allow you to amend the mac address being broadcast to the modem this will also work, Perfect solution and definitely works.

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    Re: Virgin claiming to sell Dynamic IP's but really they are Static?

    Sorry, not really been around in a while, and missed this thread.

    Pretty much the only solutions available are the ones already posted. An understanding agent will replace the superhub for you, but you will have to return the one you have or be charged for it, return details should be provided. As far as switching to modem mode, might well work as the Shub actually has 2 macs, might well switch between them on modem mode/router mode. I would have to look into it, but tbh, its easy tested.

    IP addresses are completely dynamic though, Virgin dont even sell Static to business customers, although there is the facility to lease a preferred IP for a given time I believe.

    A bit late to the party on this one, but as said, looks like the solutions are there.
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