logitech want me to smash my webcam with a hammer!

[aidanjt]

I heard an interesting "other side" to that story once from a friend, that McDonald's had to do this (and lost the lawsuit) because they serve their coffee 10 degrees centigrade hotter than most other resteraunts in the US do.

However, smashing a webcam seems like a fun thing to do why complain??

It wouldn't matter if the coffee was 1,000C, when you order coffee you should assume it's hot by default. If I got a cold coffee I'd spit it back at the idiot who served me (unless it's bailys or something, but that's not my kind of drink).

[Robbie G]

I went into a Doctor's surgery the other day and there was a small electric heater on the table at the back. It had a sign next to it saying "WARNING - THIS HEATER IS HOT".

Regarding Logitech, surely this is open to abuse as you can get a new product whenever you fancy it. You've lost nothing by smashing up your older model.

[vinnyT]

Probably went along the lines of "Hard end not to come into contact with soft tissue"

[|ARM|]

I went into a Doctor's surgery the other day and there was a small electric heater on the table at the back. It had a sign next to it saying "WARNING - THIS HEATER IS HOT".

Regarding Logitech, surely this is open to abuse as you can get a new product whenever you fancy it. You've lost nothing by smashing up your older model.

I would have thought, more significant is the fact that you can take several pictures rom different angles, smash it up some more, take more pictures, etc, then buy a new camera, ask for another RMA and send the other pics you took of the smashed camera. 3 for the price of 2!

[Agent]

Because its totally irresponsible..they have no idea how old their customer is, for all they know their customer could be a 10 year old who could really hurt themselves.

You should work for the government.
PC gone mad I tell ya....

[simonfitba]

Hey, I've no complaints about Logitech's customer service. I just thought the hammer instruction was a bit bonkers. Hmmmm, I might run it over with the car though...

BTW, you gotta love the way ARM's mind works.

[badass]

You should work for the government.
PC gone mad I tell ya....

Yep!

[Lucio]

Of course, the other thing you could do for laughs is put together a CSI style autopsy report for your now deceased webcam, include as many pictures and descriptions as you can within that filesize limit

[Mad-Max]

a. Please take a picture of your old Logitech QuickCam Zoom Camera (in existing state) and then smash the defective Camera using a hammer.
b. Now take a picture again of the damaged QuickCam Zoom Camera and send us both the pictures as an attachment (not more than 0.5 MB)."

It's a bit mad but I can fully understand it

[rox0r]

Smash it, claim a piece of loose shrapnel hit you in the eye and sue the pants off them for not giving you proper instructions on safe disposal of hardware. <nod> <wink>

[aidanjt]

Smash it, claim a piece of loose shrapnel hit you in the eye and sue the pants off them for not giving you proper instructions on safe disposal of hardware. <nod> <wink>

Already suggested, baited, debated, and flogged the dead horse.

[Nemz0r]

Ingenius. You have my thanks for a good laugh, glad you shared with us .

[Pob255]

Already suggested, baited, debated, and flogged the dead horse.

Dear Sir,

While Flogging the dead horse as instructed, you neglected to fully warn me of the back lash that may occure when using a whip.

The resault of which has left me with injuries and emotional scaring.

I shall see you in court.

[DanceswithUnix]

Smashing with a hammer doesn't sound very environmentally friendly.

It also doesn't sound as much fun as putting it in a vice and attacking it with a 12" angle grinder.

All in all it sounds a bit pointless to me

[aidanjt]

Dear Sir,

While Flogging the dead horse as instructed, you neglected to fully warn me of the back lash that may occure when using a whip.

The resault of which has left me with injuries and emotional scaring.

I shall see you in court.

LOL!... very good

[simonfitba]

Well, true to their word, Logitech sent me a replacement webcam. Great turnaround too. I emailed them the final details on Saturday and the webcam arrived today.

I reckon I'll get smashing at the weekend...