Pinter issue

hey guys, i recently bought a kodak esp 5 inkjet all in one printer a few weeks ago and was quite pleased with my purchase. i printed out a few test pages, but subsequently, all of my prints were just black and white. then, the other day, i tried to print a picture but i found that the printer would print all colours except magenta. i tried using another colour cartridge (it uses combined cmyk cartidges and a separate black cartridge) but this didnt help either. i thought perhaps the cartridge had dried or something, but when i checked the cartridge itself, all colours were still running. any ideas what could be wrong?

thanks in advance

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Originally Posted by Abhik262

hey guys, i recently bought a kodak esp 5 inkjet all in one printer a few weeks ago and was quite pleased with my purchase. i printed out a few test pages, but subsequently, all of my prints were just black and white. then, the other day, i tried to print a picture but i found that the printer would print all colours except magenta. i tried using another colour cartridge (it uses combined cmyk cartidges and a separate black cartridge) but this didnt help either. i thought perhaps the cartridge had dried or something, but when i checked the cartridge itself, all colours were still running. any ideas what could be wrong?

thanks in advance

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Are you using the latest drivers?

im using the drivers that came with windows update - the ones on the disk and kodak website dont work for me.

any ideas?