Shuttle 45G problem!

[Gipo]

Ello, just building a shuttle system today, and everything was going well - booted fine etc etc, started to install windows, fine, set up partitions, fine...

Then... Windows started installing drivers and things... and system suddenly shut down!!!

Now the system doesn't start up, I press power, and fan spins for around 1 second and then nothing... Everything powers down. Could it be the psu that has gone funky? As I hear zzzz zzzzz zzzz sounds coming from the psu when its plugged in...

Help!

G

[Gipo]

Specs are:
xp2600+
2x512mb crucuial pc2700
120gb hd
dvd/cdrw combo
floppy drive
radeon 9200

G

[praetorian]

Right take everything out of the shuttle as much as you can with the exception of the graphics card and try powering it up like that. If it works start putting components back in 1 at time.

If it does, then its time s'ah for you to exercise your right to RMA.

Good luck s'ah

[Kezzer]

probably the PSU has gone bust then

[Gipo]

I bought the shuttle from cpucity... I have to send the whole system back to get it tested. They will check it over and send a replacement if its faulty... But its just the price of postage that seems a bit iffy to me

How should I send it back?

Its either that or buy a new shuttle psu... anyone know where to get em?

[Gipo]

it actually ran fine for around 15 mins when I put it together before it just shut down for no reason

G

[Russ]

you sure its not the cpu? did u try to o/c or anythin? maybe it got to hot? reset the cmos manually and try to boot, after taking ICE off and replacing. then leave every thing as stock for a while untill ur all installed

[Gipo]

Everything at default!

Even if a cpu doesn't like an overclock, fans, hd's etc will still spin up and things, you just won't get a boot. I most definitely reckon its a psu problem as juice isn't even going to the fans!!!

[Knoxville]

make sure none of the connectors inside the shuttle are touching the frame, it shorts them out and it refuses to turn on, mine did the same after i re-arranged my cables last week.

[Gipo]

did it work after u tidied up the cables and stopped em from touching the frame?

[praetorian]

Originally posted by Gipo
I bought the shuttle from cpucity... I have to send the whole system back to get it tested. They will check it over and send a replacement if its faulty... But its just the price of postage that seems a bit iffy to me

How should I send it back?

Its either that or buy a new shuttle psu... anyone know where to get em?

Your first option would be to RMA it as that is part of the package when you buy anything that it has a 12 month warranty except where mentioned.

If you want to forgo this though and get a new PSU then head over to http://www.kustompcs.co.uk/product.php?view=1701 for a new PSU. I would suggest emailing them first to make sure that the unit is compatible.

Those PSUs are designed for: SN41 / SS40 / SK41 / SS51 / SB51 units

Note *Not* Suitable for SN45G ATX Power connection, P4 12v 4 pin connection
3 x Hard Disk / CD-ROM Power connections, 2 x Floppy Drive Connections

[Knoxville]

Originally posted by Gipo
did it work after u tidied up the cables and stopped em from touching the frame?

yup no problem, just disconnected and re-conected the power cable after i fixed it and it worked perfectly

[Gipo]

*sigh* after a while of testing, the psu definitely is the problem...
boots fine with a psu I have in this system (was at someone else's house earlier - had to lug shuttle across london underground lol to get back to mine)...

Receive a faulty psu in a shuttle, and I have to pay to get it back to the bloody people I bought from... how backwards

G

[St3v3]

It sux having to send stuff back.

Doesn't beat me paying £30 to send my Logitech Z-680 speakers back. I'm guessing it'll cost ya about £10 to send it by parcelforce special delivery with insurance.

I noticed that the PSU on my SN45G makes a lot of noise as well as that 80mm fan, I'm thinking of replacing them both. You can also buy a new psu from www.ultim8pc.com but I donno if they are compatible or not.

Unlucky.

[Russ]

no steve, it costs 28.49

i know from experience ;X