Best Supplier/Support

[Fjorko]

Where do you buy your kit ? And which of them offer good to excellent support IF it all goes wrong.

I know you have to shop around, but you guys/gals must have your favourites right ? I just want to get an idea of where most of you shop for your kit.

Maybe if you put them in order of component/supplier preference it might help other newbies as well:

CPU - Scan (for example)
HDD - OCUK (etc etc)

Cheers

[Taz]

Usually from Scan over the years. Never actually had anything go wrong so cannot comment about their after-sales services!

[Agent]

http://users.hexus.net/companies_list.php

[TiG]

As per agent says, but i find if i'm buying a complete rig in components i prefer to buy from one place and usually find it cheaper that was as the cost of shipping comes down and gets me much greater support.

Otherwise its from a list of few that I trust.

TiG

[Fjorko]

Thanks for the list mate ! Didn't see that on the website. Also thanks to all the other replies.

Seems like Scan and Komplett are some of the fav's.

[TiG]

Its nice that they have support forums here too

TiG

[DR]

Makes life a lot easier

[pudds]

Ive been to OCUK and its a horrible place. They have about 4-5 support staff in the back. Your lucky if you get a grunt of the staff. I got given the wrong product by mistake once and went back to return it. The bloke said "ok" took the item off me , returned 10 mins later and give me a replacement. Never said anything else, no "sorry about that sir" , not even a goodbye. Just moved onto the next mug.

[Thorsson]

When you say OCUK, who do you mean?

[mike_w]

Komplett mainly.

[Agent]

www.overclockers.co.uk, at a guess. But this isnt the place guys, please use the raiting system linked above, we are trying to keep as much of this off the forums as we can.

[muddyfox470]

Best Support? KustomPcs Damn i have yet to find anyone/place more helpful!!!

I mostly buy from Kustom and Ebuyer now, Kustom are great for little nick knacks and can get hold of a lot of stuff for you, just email the guys!

Ebuyer for generic stuff, stuff that i wont need support with, they have a track record for bad deliveries, products etc.

Otherwise i look around!

[speedy_s]

ebuyer bad deliveries ? all sorted now(they upgrade my deliveries to next day from super saver most of the time for free ) ! i would buy every thing from ebuyer *unless*
a: it is cheaper somewhere else
b: the don't have it(most of the time they this is the case)

i do agree rma is a bit of a pain with them, and the staff don't know what they are on about(those who reply ur e notes).
Other tan taht i will buy from anystore if the price and del is right

[DR]

I have found Scan *real god for me... Dabs a bit dire...

[skuzgib]

I hear all these horror stories about dabs, but I've used them a fairbit and never had any probs with them. I returned a faulty DVD-RW with no problems at all, took about a week from start to finish.

I like TekHeads too.

[Hans Voralberg]

KusTomPC and Dabs ^^. Savastore is also good, never had any problems so no comment on after-sales ^^