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Thread: Computer won't start

  1. #1
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    Computer won't start

    My computer has been working fine until today.

    When it started I got a message saying:
    Status: 0xc000000e
    Info: a required device isn't connected or can't be accessed

    I assume this indicates a hardware issue. I tried restoring an Image I made yesterday but this made no difference

    Unfortunately I can't access the to computer to get the info of the components. It was running Windows 11 and I built it about 3 or 4 years ago. Any help is trouble shooting the issue will be much appreciated.

    Many thanks

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    Senior Member cptwhite_uk's Avatar
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    Re: Computer won't start

    Some things to try first

    https://www.wintips.org/fix-a-requir...dows-10-8-8-1/

    It sounds like it's drive related, do you have mirrored RAID drives, or have you been inside the PC lately - check SATA connections, and power cable connections. It could be a possible drive failure.

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    Senior Member AGTDenton's Avatar
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    Re: Computer won't start

    Seems quite fundamental if an image restore didn't solve the issue and very likely to be a hardware fault. What imaging software did you use?

    As you built it can you remember the components that's in there just as an idea of what we're dealing with.

    Do you have any overclocking enabled or under voltage settings?
    If you have important documents on there I'd extract those first to another PC/Disk

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    Re: Computer won't start

    Thanks I tried following these instructions but were unable to follow them all the way through. No RAID drives the boot drive is an SSD. No not opened the PC in recent weeks

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    Re: Computer won't start

    Quote Originally Posted by AGTDenton View Post
    Seems quite fundamental if an image restore didn't solve the issue and very likely to be a hardware fault. What imaging software did you use?

    As you built it can you remember the components that's in there just as an idea of what we're dealing with.

    Do you have any overclocking enabled or under voltage settings?
    If you have important documents on there I'd extract those first to another PC/Disk
    I used Acronis True image 2020. The boot drive is an SSD. The processor is an i7 but I cant recall which one
    Last edited by greshoff; 03-10-2022 at 10:39 AM.

  6. #6
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    Re: Computer won't start

    Sounds like a drive issue to me, have you done any Windows updates lately that might have done anything with UEFI or Secureboot

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