No graphics

[LFC_Ron]

When I started the computer today I got no graphics output to the monitor. Tried two cables and different ports with no success. Tried a different monitor but with the same result. Any ideas what to do next. It's all water-cooled so I'm reluctant to start pulling cards out.

Cheers

Ron

[LFC_Ron]

OK
Had aphone call from Scan with some advice and that seems to have fixed the problem. Thanks to the Scan guys for a speedy response.

Ron

[LFC_Ron]

Hi,
the same problem has recurred. Can someone from Scan leave a note here for me how to contact them. The computer stopped today with the previous problem which I thought was repaired at the end of last year. I have reset the bios but still no success. I'm away for three weeks now and it failed an hour before my taxi to the airport came. I would like to organise a date to take it to the shop when I get home so it can be overhauled.

Regards

Ron

[Rob @ Scan]

Hi Ron,

Sorry to hear you are still having problems.

There are a few ways you can contact us:

- Support line: 0871 472 4743 / 0871 472 4756
- Log an on-line query - http://web6.scan.co.uk/aspnet/Suppor...mTracking.aspx
- E-mail systemsupport@scan.co.uk (please include build and invoice numbers)

Regards,

Rob

[LFC_Ron]

Hi,
sent an email last week outlining the problem and included the build number and invoice. I asked for advice about returning the computer to Scan in person for repair but still haven't had a response.

Ron

[Rob @ Scan]

Hi Ron,

Sorry you haven't had a response, I'll look into it first thing tomorrow morning.

Did you send an email to system support or log an OLQ through the Scan website?

Regards,
Rob @ Scan

[LFC_Ron]

Hi Rob,

I sent emails.

Ron

[Rob @ Scan]

Hi Ron,

Found your e-mails and responded directly.

Regards,
Rob @ Scan