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Thread: Question about my order - No BluRay

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    Question about my order - No BluRay

    It's coming up to a year after I got my system working and I've just realised that I don't have a BluRay drive.

    I've got a Vengeance system and one of the components I thought I was getting was a BluRay drive:

    Optical Drive 1 - DVD/Blu Ray
    1 LiteOn IHOS104-6, BluRay & DVD Reader (Not writer)

    I've just tried my first BluRay DVD and it doesn't read it. Have I got this wrong? I was never asked about this as an option.

    Thanks,

    Yao

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    Re: Question about my order - No BluRay

    Media player won't play Blu-Rays is the software that came with it installed?

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    Re: Question about my order - No BluRay

    If you need software try http://www.videolan.org

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    Super Moderator Jonj1611's Avatar
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    Re: Question about my order - No BluRay

    Check the boxes as you should have got a disc with that drive with the software on, as mentioned it wont read the disc until it has the relevant software loaded.
    Jon

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    Re: Question about my order - No BluRay

    I haven't got a disc to support the drive as Scan never provided one. To be honest, unless BluRay drives look like DVD drives in Device Manager I simply think I've got a normal DVD drive. This is how it's coming up in Device Manager:

    PIONEER DVD-RW DVR-219L

    A bit annoyed with myself about this to be honest, and I should have checked more thoroughly when I ordered. I was so sure the system had BluRay at the time.

    Can someone recommend a BluRay drive at least then?

    Yao
    Last edited by YaoNg; 07-08-2012 at 09:27 PM. Reason: Editing

  6. #6
    3XS Support Manager Ben @ Scan's Avatar
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    Re: Question about my order - No BluRay

    Hi

    I can confirm after checking the quote sheet that you signed off for your build that there was not a Blu Ray drive on your order and this was never asked to be added at any point according to our records

    These are the Blu ray drives we sell http://www.scan.co.uk/shop/computer-...lu-ray-writers

    I recommend the LG Retail as this is supplied with Blu Ray playback software

    http://www.scan.co.uk/products/lg-bh...-plus-software

    Regards

    Ben

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