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Thread: Lost OC profile after bios update

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    Exclamation Lost OC profile after bios update

    Hello,

    I recently updated my bios because they were out of date and soon as i entered my new bios to load my oc settings again for some reason the oc folder was empty could you email me the settings or something because its all set to stock and the oc save is no longer there. from 4.40GHz to now 3.50GHz

    Thanks
    Last edited by Maxamar; 14-09-2013 at 04:33 PM.

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    3XS Support Manager Ben @ Scan's Avatar
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    Re: Lost OC profile after bios update

    Hi

    Unfortunately doing a Bios update erases all profiles and we advise that you dont update the bios unless contacting support for that very reason

    Please email us your Build /Invoice number to systemsupport@scan.co.uk and we will check if we have a copy of the overclock settings

    Regards

    Ben

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    Re: Lost OC profile after bios update

    Done

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    Re: Lost OC profile after bios update

    Quote Originally Posted by Ben @ Scan View Post
    Hi

    Unfortunately doing a Bios update erases all profiles and we advise that you dont update the bios unless contacting support for that very reason

    Please email us your Build /Invoice number to and we will check if we have a copy of the overclock settings

    Regards

    Ben
    I still have not got any reply.

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    3XS Overclocked Bundles Aaron@Scan's Avatar
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    Re: Lost OC profile after bios update

    Quote Originally Posted by Maxamar View Post
    I still have not got any reply.
    Hi,

    I have emailed you some screenshots that you can try. If you have not received this email please let me know.

    Thanks,

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    Re: Lost OC profile after bios update

    Quote Originally Posted by Aaron@Scan View Post
    Hi,

    I have emailed you some screenshots that you can try. If you have not received this email please let me know.

    Thanks,
    No sorry I checked and my junk mail.

    Thanks

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    Re: Lost OC profile after bios update

    Quote Originally Posted by Aaron@Scan View Post
    Hi,

    I have emailed you some screenshots that you can try. If you have not received this email please let me know.

    Thanks,
    Hi,

    can you send them to k.eccles90@gmail(dot)com

    Thanks

  8. #8
    3XS Overclocked Bundles Aaron@Scan's Avatar
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    Re: Lost OC profile after bios update

    Quote Originally Posted by Maxamar View Post
    Hi,

    can you send them to k.eccles90@gmail(dot)com

    Thanks
    Hi,

    I have now forwarded them to the new address provided.

    Thanks,

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    Re: Lost OC profile after bios update

    Quote Originally Posted by Aaron@Scan View Post
    Hi,

    I have now forwarded them to the new address provided.

    Thanks,
    HI thanks for sending me them are you sure these will work on my system because your forward message is to some other person and they seem to be having problems on a different CPU and mobo from mine.

    Invoice No
    00E1975941

    Thanks

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