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Thread: Build date yesterday, no change in status

  1. #1
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    Build date yesterday, no change in status

    Hi, was wondering if anyone could help out.

    I placed an order for a custom build on the 6th, and received an email saying that my build would begin yesterday. Yesterday has passed and the status of my system on the tracker hasn't changed. I've emailed Phillip and haven't yet received a reply.

    Its been nearly a month and I just want to be kept in the loop with what's going on with my computer.

    Who can I get in touch with to find out what's happening?

  2. #2
    3XS Support Manager Ben @ Scan's Avatar
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    • Ben @ Scan's system
      • Motherboard:
      • Evga X58 Sli LE
      • CPU:
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    Re: Build date yesterday, no change in status

    Hi toontoonizer

    Please email your build and invoice number to systemsupport@scan.co.uk and we will look into this for you

    Regards

    Ben

  3. #3
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    Re: Build date yesterday, no change in status

    Thanks Ben,

    I've emailed system support with my build and invoice number.

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