BSOD BCCode: 116

[Freakywu]

Greetings,

Specs:
Intel Core i7 980X clocked to 4ghz by Scan
ASUS SABERTOOTH X58 MoBo
12GB (3x4GB) DDR3 1600 DOM DHX
1536MB EVGA GTX 580


I've suddenly started getting BDOD's whenever I start playing games. The computer seems to run fine on windows desktop but as soon as I run a game I get a BSOD after a few minutes.

I get the following error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800E30B010
BCP2: FFFFF8800516E6C4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I've checked online and it seems to relate to the GPU.

I realise the system is out of warranty with Scan now. I'm wondering if I have any kind of warranty with EVGA, or if that warranty was void due to have a GPU cooling block attached to my 580? I didn't receive the original cooler that was on the card when I first received the PC from Scan.
If I can return it to EVGA, their website says it has to be in original factory conditions.

I've updated the graphics drivers to the latest stable Nvidia drivers.
Temps on the card are fine, they're hanging around 45c idle. It used to stick around 60c under load before I started getting these crashes

Any advice on either fixing the problem or details of warranty would be greatly appreciated.

Thanks,

Jason

[csgohan4]

Did you over clock your system? Can we have the specs of your system please

[Freakywu]

The CPU is clocked to 4ghz by scan
The GPU isn't overclocked

[csgohan4]

The CPU is clocked to 4ghz by scan
The GPU isn't overclocked

Can we have the full specs for your system, i.e Motherboard, CPU type e.t.c

[Freakywu]

The original post has been edited with the information

[Ben @ Scan]

Hi

The Error 116 is a failing GPU

If you registered the card for the extra warranty it will still be covered direct to Evga otherwise it is out of warranty unfortunately, we will have the original heatsink here if it needs to be sent out to you?

Please drop us an email at systemsupport@scan.co.uk

Regards

Ben

[Freakywu]

Thanks Ben, I'll do that now