I ordered myself an Abit AN7 uGuru (Socket A) motherboard and some zalman thermal grease on the 24th of March (A Saturday), the website said that it was in stock and my confirmation e-mail told me that it was due to be delivered on the following Tuesday (The 27th). I was pretty glad, because I've got all the other components I need for my upgrade and I'm desperate to get everything up and running.
On the monday I got an e-mail that said my order was delayed becuase of a "temporary shortage in stock" for the motherboard and that the estimated lead date was the 2nd of April. I then got another e-mail the next day stating the same thing, except that the estimated lead date was now the 3rd of April.
I checked the website for the motherboard and saw that it said "Waiting for ETA from manufacturer" or words to that effect.
Although a little miffed, I was fine untill just now. I've just had a look on the scan website again to see if it says the same thing: and it doesn't say the same thing at all. In fact: the motherboard is no-longer listed at all!
What does this mean? Am I even going to get my motherboard? Do ABit even have any? Scan have taken my money already, so I certainly hope so!
I tried to call the support line but missed the closing time by about 5 minutes, so I figured I'd ask here to see if anyone else has had a similar problem.
My two main gripes are: the website said the motherboard was in stock. In this day and age, I would expect that if something is in stock and I click "buy", it should be reserved for me for at least 10 minutes untill I've put my payment details in.
And the other thing is: I'm not sure I like the idea that scan took my money BEFORE they checked if they even had the motherboard to send me. I'm prepared to let this go, but I think it's worth mentioning that it's not good business practice. Why should scan be gaining intrest off my money in return for providing nothing as of yet?
Well, I appologise for this little rant. I needed to vent it somewhere. I'll call Scan on Monday to see what's going on. Hopefully I'm still going to be recieving my order: becuase I can't find anywhere else that stocks them.