Transferring warranty

[Million]

Hi,
I'm looking at buying a second hand item from someone who bought it from SCAN. If I have the original reciept (from him) am I intitled to warranty? It's an Asus mobo BTW.
Thanks

[markbrown83]

I don't think the Scan warranties are tranferable. I have sold stuff on ebay and I learned the hardware. I sold a g/card to someone and they said it was faulty. Scan wouldn't accept the RMA from them so I had to do it as I originally bought it. However, this was around a year ago - things might have changed.

Worse case - just ask the seller to arrange the RMA for you if it became faulty.

[wesleyaldred]

I can confirm warranties are not transferable; we would only deal with the original purchaser.

Wesley

[Pob255]

Same goes for manufactors as well, so if you sell something with a lifetime warranty that warranty will not transfur.

[Agent]

Same goes for manufactors as well, so if you sell something with a lifetime warranty that warranty will not transfur.

Thats entirely at the manufactures discretion.
Most of the good ones like Cosair, OCZ ect.. do not take that stance, which is only good news for us

[EzyRyder]

It would be great if Scan introduced something like this but I understand is very risky as there is a lot of people that would take the mik.

[markbrown83]

I understand is very risky as there is a lot of people that would take the mik.

Most likely the reason they don't do it!

[Million]

Thanks everyone for the quick and comprehensive replies!

[rabbid]

I read somewhere about BFG VGA cards, some come with lifetime warranties and if u dealt with BFG direct they would honour it whether or not u were original purchaser. Heard similar tales for Kingston, OCZ etc. Usually with lifetime warranty products tho, which is the difference to these above.

[Saracen]

Just for general clarification, because a lot of people get confused by this, when a consumer buys something (from a business), they :-

1) will have certain consumer rights, and

2) might have a warranty too.

There are certain rights granted by law that, as a consumer, you get when you buy from a business. Those rights (your Sale of Goods Act protection, the Distance Selling Regulations, etc.) can't be removed from you, and become part of the contract between the buyer and seller. But they do NOT transfer with the goods if you sell the goods on. The general principle is that the only people that can sue over a contract are those that are party to it. There are several exceptions, but they're fairly narrowly defined. One implication is that even if you buy something explicitly as a gift, the person you give it to may not have any legal rights in the contract .... though if you specify the recipient or type of recipient (such a relative) before buying, that may not be the case. If so, make sure you get the fact that it's a gift noted on the receipt, etc, because otherwise, a standard contract term will often preclude it.


Manufacturers, on the other hand, aren't obliged to offer a warranty. For that matter, some retailers offer additional warranties on top of your consumer rights. In either case, the retailer and/or manufacturer can be legally obliged to honour those warranty rights provided the consumer knew of them and relied on them when buying the goods, but what warranty rights you get are effectively only what they offered.

So, Sale of Goods rights etc. don't transfer on sale. Additional warranties might or might not, depending on what the warranty terms are.

[ubermik]

I cant see exactly how someone could "take the p*ss" as someone said earlier

If a manufacturer sells something budgetting for the chance of failure over a period of time then realistically it doesnt matter who is using the device.

Lets say as an example I bought something for my son to use, or just a friend who lives elsewhere

The item is still being used in the same way it was intended, just by a different person

As ALL warranties exclude misuse anyway that means the warranty would ONLY come into force if the product failed in the warranty period being used in the way it was intended to be used

So when you cut to brass tacks here using loopholes and exclusions is just a way to get out of providing a warranty that has in effect been charged for (as it IS factored into the pricing strategy) and thereby increase profits by not having to honour a percentage of the warranties that would otherwise have been rectified had the ownership not changed

Because when you look at it what difference does it really make if a company is replacing for example a faulty DIMM whether Joe bloggs sent it to them or A.N. Other?

None as long as it is still within warranty, hasnt been misused AND they have the proof of purchase

In both examples the item
has still failed
Its still within its warranty period of life expectancy
and it wouldnt cost anymore for them to fix or replace it whether the origional purchaser or someone who bought it from them returned it

So much of the posturing on the reasons for why warranties evapourate when an item is sold really doesnt hold much water and isnt more than just a method for increasing profits and limiting overheads in effect

The modern ethos which seems to have been pioneered by insurance companies seems to be to offer a service then try every means possible to discover ways to not have to honour it when needed