Asus Blitz Formula SE Dead after 2 days

[Izmunuti]

Title says it all really.

Well I suppose not all. I may be at fault as the motherboard failed due to a corrupted bios caused by me running Asus Update with the latest bios files. So, I have two questions:

1. Given the circumstances of faliure, does this come under warantee?

2. If yes, do I send for a replacement from Scan or Asus?

[Agent]

If you have no luck, I can reflash your BIOS for you provided you pay postage both ways

[stormy]

The Asus forums are full of people having problems with Asus Update, the moral to the story (which is too late for you now ) is to never flash Asus boards in Windows, the failure rate is far too high.

The board should be covered by warranty, you did nothing wrong. Its Asus and its dodgy windows flash software, users on the Asus member forums are crying out for Asus to post warnings or stop issuing BIOS updates using Asus Windows Update until the problems are fixed.

Scan should cover the warranty for the motherboard, according to Asus tech sites you deal with the retailer on motherboard warranties.

My board has died for other reasons (P5K Deluxe) which I didnt buy from Scan, the retailer of the board is dealing with my claim.

Mike

[Thor]

The Asus forums are full of people having problems with Asus Update, the moral to the story (which is too late for you now ) is to never flash Asus boards in Windows, the failure rate is far too high.

The board should be covered by warranty, you did nothing wrong. Its Asus and its dodgy windows flash software, users on the Asus member forums are crying out for Asus to post warnings or stop issuing BIOS updates using Asus Windows Update until the problems are fixed.

Scan should cover the warranty for the motherboard, according to Asus tech sites you deal with the retailer on motherboard warranties.

My board has died for other reasons (P5K Deluxe) which I didnt buy from Scan, the retailer of the board is dealing with my claim.

Mike

Thanks for the heads up on that, considering my SE is due to arrive 2day.
So Dos BIOS upgrade only then?

[stormy]

Thanks for the heads up on that, considering my SE is due to arrive 2day.
So Dos BIOS upgrade only then?

Yup, or you can use the EZbios flash from the post screen.

Mike

[Mick@SCAN]

Izmunuti,

Please submit an online query via http://web6.scan.co.uk/Support/Query.ASP?QueryType=R and we will get back to you ASAP.

Regards,

[Izmunuti]

Have done, thanks for the prompt response. I was dreading having to send it back to Asus. Just to check before I kill the next board, what's the BIOS like for flashing from USB? It's just I don't actually have a floppy drive.

If you have no luck, I can reflash your BIOS for you provided you pay postage both ways

Thankyou very much for the offer, looks like it won't be needed though.

Incidentally, does anybody know what I need to do about Vista OEM, given that that's already been activated on the dead mobo?

[GSte]

Have done, thanks for the prompt response. I was dreading having to send it back to Asus. Just to check before I kill the next board, what's the BIOS like for flashing from USB? It's just I don't actually have a floppy drive.

I flashed my P5B deluxe from a USB stick and it was great, very quick and simple.

[w3bbo]

Incidentally, does anybody know what I need to do about Vista OEM, given that that's already been activated on the dead mobo?

If it is replaced for a like for like board it will be fine.

[chris watton]

If it is replaced for a like for like board it will be fine.

I did that when my mobo died within a week, and replaced it. Vista did require re-activation - didn'tthink for a second that it would have noticed, but it did! Had to ring up Microsoft to get a new activation code.