LOL - I just RMA'd... but does that mean refund/credit/replacment?

[Dr Cool]

Dumb situation

But realy... what am i expecting here...

[Azza]

What did you ask for?

If its within 28 days I think you can get a refund if not you will get a replacment. It should say in your account what is happening when they get it.

[tigerboyce]

Is it not a replacement unless you asked for a refund specifically, or if the product is out of stock you might get offered an alternative

[Hicks12]

since you only got it on the 11th or what ever (sorry memory bad) then you will be able to get a replacement or refund at your choice i believe, just wait till tomorrow when a scan employee will respond here and answer your question.

Id say post here first saying that you want replacement/refund.

[Lee H]

Dr Cool

Reply to the OLQ email with what you want in regards to replacement or refunding and they will be able to assist you further.

Best Regards,

[Dr Cool]

I've arranged a pick up on thursday but both my query email and return email did not state anything about if I'm going to have a refund,replacment etc.

[w3bbo]

Unless you request otherwise then a replacement will be given I would have thought (stock pending). Otherwise a suitable alternative and a refund as a last resort. Give em a call - the staff are very helpfull and don't bite!

[speardane]

you seem to get no choice - replacement only

I had a PSU fail which has been RMA'd

Not only would they not provide a refund, they can't or won't provide a replacement and are insisting on supplying a lower value alternative

[Dr Cool]

Hmmm I'm now on

5. Awaiting replacement / credit

I have not made or had the chance to make any choice on what i will get....
I would much prefer to have store credit but i guess a replacment will do.

thanks anyway scan, you've been great *thumbs up* great service, swift as a ninja