Results 1 to 2 of 2

Thread: Problem with Audio Output on Asus P5Q Pro

  1. #1
    Senior Member stavroshamster's Avatar
    Join Date
    May 2008
    Location
    York
    Posts
    528
    Thanks
    58
    Thanked
    53 times in 35 posts
    • stavroshamster's system
      • Motherboard:
      • Asus P5Q Pro
      • CPU:
      • Intel Core 2 Quad Q6600 @ 2.4Ghz G0 Stepping (O.C@3.3Ghz)
      • Memory:
      • 8GB Corsair TwinX XMS2 PC2-6400
      • Storage:
      • Samsung HD753LJ Spinpoint F1 750GB + Samsung HD103SJ Spinpoint F3 1TB
      • Graphics card(s):
      • Sapphire AMD Radeon 7770
      • PSU:
      • Corsair HX Series 520W
      • Case:
      • Coolermaster CM690
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • Dell U2412M (1920x1200)

    Problem with Audio Output on Asus P5Q Pro

    Hello,
    I had delivery of my computer components from Scan on Thursday and assembled my PC on Friday. All went well and my audio was working fine. I have analog 5.1 surround, and sound was coming out of all speakers.
    However, on loading up today I found that the sound wasn't working, so I rebooted my PC to find that the BIOS gave me a "critical failure - chassis intrusion" notice. The chassis wasn't open, so I restarted again and Windows booted fine.
    However, now the analog output of the built-in audio does not work. Both the centre speaker and the subwoofer are connected to the same port, and there is audio coming out of the centre speaker but no audio coming out of the subwoofer - it looks line the subwoofer channel has failed.
    I have tried doing a windows system restore, and uninstalling and reinstalling the audio drivers but nothing has worked.
    I am concerned that there has been a failure somewhere that caused the chassis intrusion error message and has also damaged the onboard soundcard.
    How do I go about doing an RMA?

  2. #2
    Senior Member
    Join Date
    Jan 2006
    Posts
    395
    Thanks
    2
    Thanked
    7 times in 7 posts
    • atmadden's system
      • Motherboard:
      • MSI P35 Neo2 FR
      • CPU:
      • QX9650@4.2ghz 420x10
      • Memory:
      • Crucial Ballisitix PC5300 C3@840 4 4 4 12
      • Storage:
      • Maxtor 250gb SATA
      • Graphics card(s):
      • MSI 8800GTS OC 512mb
      • PSU:
      • Corsair HX620

    Re: Problem with Audio Output on Asus P5Q Pro

    I have this board and received the same message the other day I will check my sound.
    Core i7 860 @ 4ghz
    MSI P55 GD65 4gb Gskill Ripjaw 2xAsus 5770 1003/5600 Corsair HX620 psu http://trust.hexus.net/user_profile.php?user=10950

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ASUS EN9800GX2 new install problem
    By greenalien in forum Help! Quick Relief From Tech Headaches
    Replies: 6
    Last Post: 06-06-2008, 12:03 PM
  2. Strange problem with Asus P5E3 Premium and QX9770
    By sandygws in forum SCAN.care@HEXUS
    Replies: 23
    Last Post: 05-06-2008, 01:04 AM
  3. ASUS P5K Premium wont POST - RUNNING OUT OF IDEAS HERE!!!
    By AuDioFreaK39 in forum Help! Quick Relief From Tech Headaches
    Replies: 10
    Last Post: 08-09-2007, 10:46 PM
  4. AGP 8x problem. Asus and Hercules.
    By WoLFe in forum Graphics Cards
    Replies: 3
    Last Post: 09-11-2003, 12:39 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •