SCAN Best RMA & Service Award - Custom PC Bit-Tech Award 2011

[Chluz]

I agree, really no hassle every time i called them. Just yesterday, I ordered something from their today deals, but clicked the wrong link and paid full price.
I sent them one email, and they gave me the offer straight away even though it was my fault.

[dangel]

I wish I could agree, I've long since abandoned scan for both work and home based on RMA experience.
Sales, ordering etc all spot on but two RMA's got silly and I ended up footing the bill.

[shaithis]

No problems here (and I've had a few RMAs with them over the years...) but I must say I have seen a few too many motherboard RMAs refused lately....to the point where I do not think I would consider ordering another motherboard from them.

Seems citing "user installation" and then pointing at the scansure insurance is a get-out clause these days.....

[nickchong]

haven't tried scan.. but looking forward to buying from them.

[georgew91]

well i have had to send my gpu back to scan for the 2nd time for another test as it apparently passed a benchmark yet it crash's in mine and my freinds pc :@ best rma??!

[Disturbedguy]

well i have had to send my gpu back to scan for the 2nd time for another test as it apparently passed a benchmark yet it crash's in mine and my freinds pc :@ best rma??!

Could well be an issue with your and your friends machine's

A particular driver or something could be causing the problem