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Thread: Cut off time for next day delivery ?

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    Question Cut off time for next day delivery ?

    Hi...

    Whats the cut off time for Delivery's please ? I used your free delivery service that's given to us Hexus menbers & the icon in the corner stated that if ordered now would/could be delivered for Tuesday & I've had no 3rd status for Order picked or Dispatched ?

    From all the other items I've bought from you have been next day (& there have been a few) ! Does the free delivery mean you dispach when ever ???

    Order Number E1926121
    Order Placed 24/09/2012 14:59
    Payment was Authorised 24/09/2012 15:00

    Was looking forward to getting this today as my other GPU is in the post to someone else & My PC is GPU less

    Any info please ?

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    Re: Cut off time for next day delivery ?

    Any one ???

    I'll just phone up instead...


    EDIT - Just got off the phone to Customer services, cut off is 12pm ! This must be just a Monday thing with the back log of orders from Sunday ?

    Next time I'll make up my mind sooner LOL
    Last edited by Andi-C; 25-09-2012 at 12:44 PM.

  3. #3
    mutantbass head Lee H's Avatar
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    Re: Cut off time for next day delivery ?

    Monday was a strange day with a massive rush over the weekend, but generally we try to keep the cut off as late as possible.

    If the orders urgent and required next day, give us a shout on sales and we can flag orders as urgent but only if they are really urgent.

    Best Regards,

  4. Received thanks from:

    Andi-C (25-09-2012)

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    Re: Cut off time for next day delivery ?

    From what I've seen any time from 5 until around 7 is that latest you could hope for, which is great in my opinion, a lot of others places have a solid 5pm cut off

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