Account problems @ Scan.co.uk

[BAMzilla16]

Hello -

I registered an account yesterday. It logged me out over night so I went to login again, but it said my details were incorrect. I tried password reset but nothing has come into my email (I checked spam/bin). Then I tried to create a new account with identical details but it said an account with these details already exists. So I changed a few things and entered in an alternate email address I use, but that email never received any "Welcome" email to activate the account (the same as the first account).

Could I get some help on this? I was going to PM a moderator on this forum but it says I don't have permission to.

-Ben

[chuckskull]

PM's are not enabled until you have more posts. We apologise for the inconvenience, sadly it had to be done due to spammers abusing the system.
A list of post count rewards can be found here http://forums.hexus.net/welcome-hexu...r-rewards.html

I'm sure someone from Scan will get back to you ASAP, just bear in mind it's the weekend and welcome to HEXUS

[BAMzilla16]

I got it sorted with Customer Service -

Tip for all Irish customers. The post code to create an acount is "IRE" (first box) "IRE" (second box). When I originally made the account I did "IRE" "LAND". But after just ringing customer service, he told me that the system changed it to "Ire" "Ire". Hope that helps some people!