Free carriage: Clarification needed pls

[zulander]

Hi guys, im probably going to be using Scan for a machine upgrade in the next couple of weeks which is going to few quid. I worked it out on the Scan website and its going to cost around £10 for delivery. I was reading through the fee carriage rules awhile back and it seemed that as the price of items was over £20 I would not be able to use the free carriage offer

"SCAN have not yet set a minimum order value, but we’re hoping that people will not abuse this offer and order items of a value lower than say £20."

But when I looked at the Scan part of the msg board earlier today someone was advised to order a new CPU which would probably cost over a £100 using the free delivery. Would I be breaking the rules if used the carriage offer to get my parts? (its going to be a largish order but scan are the only place I can get everything from) or should I just pay the delivery charge?. I spose what I am asking is the £20 order value set out in the sprit of participation referring to the carriage costs or amount spent on parts?, to me it looks like that latter but after reading comments left by other people I am a bit unsure. Hope that makes sense and someone can put me straight. Cheers

[Bulldog73]

I read it to mean that they are looking at orders of AT LEAST £20 to be considered for free shipping...

Thus avoiding people abusing the system by ordering small components (case fan covers or whatever) and chancing their arm for free postage...

Machine upgrade would apply no question as long as the Hexus post count is met... sadly not for me who just put in my first order with Scan....

[MD]

As advised, its orders under £25 that would not be overly good to have, anything over £25 is not a problem.

matt.

[Steve A]

Hi,

Just to add, that although there isnt a minimum order value, it is better for everyone concerned that you place orders for above the £25 mark, to keep this going as long as possible, and it will aslong as people dont abuse it, the amount of people who have taken a few libertiys i can count on 1 hand, so far most of the Hexus users are using this in the correct way, but that is what we expected anyway.


Regards

[zulander]

Thats great news My order will be way above £25 thanks everyone, roll on payday

[DavidM]

Fortunately not too many people have asked for silly amounts.. but - sadly some still try

[Nox]

Is this free carriage still working? I'm having some probs with it not showing this morning - have a bit over £60 in my basket - this not enough? I'm sure it used to when i've checked before - this will be my first order tho.

Nox

[5cupa]

have you logged in? as it only obviously shows once logged in if i remember correctly

[Nox]

yep - even shows my shipping address - tried to 're-register' and says my hexus account cannot be found, checked email was correct etc too.

Nox

[Nox]

grerr

Nox

[Kaine (AoD)]

Any problems please see link

http://forums.hexus.net/announcement...nouncementid=9

If you can not get the free delivery over the internet call us up on the sales line and we will sort you out


Regards,

Kaine

[DavidM]

I've forwarded the details to the techys - so we'll see what they say

[saintdragon]

maybe its not i the main lands so to say? just asking cause that may be the prblem

[DavidM]

Nope, the area should be fine.

[Nox]

Thanks - i've emailed steve a as per the link too.

Nox

[DavidM]

And he should be contacting you shortly...