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Thread: Should i have got an email about my order?

  1. #1
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    Should i have got an email about my order?

    I know you guys arn't back till the 3rd, but i expected an automated email about the order, but nothing has come through, so i was hoping someone could check. I need to cancel the order as the parts are no longer needed but i don't have any order references

  2. #2
    Does he need a reason? Funkstar's Avatar
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    I don't think you get an automated email when you place the order, only when they start processing it.

  3. #3
    MD
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    indeed, you won't get your emails untill the scan chappies are back in, best thing to do is give them a call first thing when they open to cancel the order.

    Matt
    Please do not message me about Scan Free shipping, I no longer work for HEXUS.net

  4. #4
    Gaarrrrr! Dav0s's Avatar
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    sticky about this? just an idea

  5. #5
    MD
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    thats up to the scan guys
    Please do not message me about Scan Free shipping, I no longer work for HEXUS.net

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    Gaarrrrr! Dav0s's Avatar
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    hint hint

  7. #7
    Moderator DavidM's Avatar
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    If you check the tracking section on the site, it will tell you this anyway

  8. #8
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    Now I know why I've still not got my automated email from the order I placed a few days ago

    From previous orders I've made, the automated email was almost always sent immediately.....

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