Change of order

[somabc]

Hi i ordered some hardware from scan yesterday (building a new core 2 duo based pc). I paid through finance and sent the forms away today. Having looked at the graphics cards on offer though i think i want to change the graphic card i ordered.

I picked this

256Mb XFX 7900GT Extreme, PCI-E (x16), Mem 1500 MHz, GPU 520 MHz, 24 Pipes, Dual DVI-I/HDTV
Scan code LN13390
Manufacturer code PV-T71G-UDER

but i think i will splash out on this instead

512MB Sapphire Radeon X1900 XT PCI-E (x16) Mem 1450 MHz, GPU 625 MHz, 48 Pipes VIVO
Scan code LN12975

How do i go about changing the order (there is nothing in my orders yet?) and can i just pay the difference in price by card?

Hope i dont have to cancel the whole order?

[johnny02004976]

mate it would prob be best to call them first thing just to be sure

[ExceededGoku]

512MB Sapphire Radeon X1900 XT PCI-E (x16) Mem 1450 MHz, GPU 625 MHz, 48 Pipes VIVO
Scan code LN12975

Good choice

[somabc]

Well I contacted scan and aksed about changing the order and they said fine i could change the order to include a different DVD drive (as the old one is end of line) and the radeon x1900 graphics card but today i got an email simply telling me that my order was cancelled and money had been refunded. So WTF is going on? Anyone from SCAN here to help out?

[DavidM]

Can you PM me some details: Real name, postcode and invoice number (or finance ref number) and i'll check into it.

[somabc]

I have sent you a PM with the details, hope you get to the bottom of it.

[DavidM]

Yes, looks like a bit of confusion there, but you'll get a message from my colleague shortly to confirm that all's ok.

[somabc]

Got a phone call from martin explaining that it was just a mix up and the wrong email had been sent out. Glad its sorted now, Thanks for your help.

[Lee H]

No Worries - glad it's been resolved

Best Regards,