Gigabyte DS4

[Steve B]

Hey (employee at scan)

was just wondering what the returns policy was on a Gigabyte DS4 motherboard, as it doesn't seem to like:
a) my memory
b) my graphics card
or
c) my footering about with the FSB (i.e. any changes and it refuses to boot)
would potentially like an Asus P5w-dh series, or one of the MSI boards.

Obviously, if another board costs more, ill make up the difference.

Cheers,
Steve B

[Chris P]

Please log a query via the link below so our Returns dept can loook into this for you

http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

Regards

[Steve B]

cheers Chris, will do that pronto

[ja3h]

Just wondering if you've received a reply? I filled out that form on the 14/15 and still waiting on a reply.

The new bios has been released but doesn't fix any problems.

I'm thinking of getting one of the asus boards instead.

[Steve B]

who r u and why r u jumping in on my thread?!



only joking, any thoughts from the man who can?

[Steve B]

no reply recieved yet, can anyone check this for me please?

Thanks guys

[Steve B]

is there anybody there?

[ja3h]

yeah i still haven't got a reply

[Lee H]

Well we cannot 100% guarantee overclocking. If it runs and operates fine @ 400 Mhz, but as soon as you increase this to 405 Mhz and it crashes we cannot do anything about this I'm afraid as we cannot guarantee overclockability or running items outside their designed speeds, or frequencies.

If it's a general incompatability issue with the graphics and/or memory then there shouldn't be an issue with getting it returned etc, but please confirm this with returns first.

Best Regards,

[Steve B]

hey lee, cheers for getting back to me
gigabyte have since released the F3 official bios and that seems to have sorted out most of my problems, so i wont be needing to rma this on uncompatibility after all

thanks though!