Is it possible to change RMA status?

[charleski]

I recently returned a PSU to you that had developed a fault (***REMOVED***). I got an email back that it had been tested and found faulty, but would like to ask if you could arrange a store credit rather than a replacement? (it hasn't been shipped out) I already bought another PSU to replace it as I needed the system working again quickly and an account credit would give me reason to buy even more stuff from you .

I sent a message in via your web form, but haven't heard back yet.

[Voronus]

Was it the XCLIO 750 out of curiosity?

[Philipp]

charleski,

Please PM me your invoice number and ill look into it for you,

Best Regards

[wesleyaldred]

I have just checked into this for you but the replacement already left us yesterday and is scheduled for delivery today.

Wesley

[charleski]

Yes, received it this afternoon. No worries, I can't fault you for being efficient!