My Scan 3xs system

[Lee24]

Hi all, could someone help me please, i have had the system for about 2 months now and im not happy with the CPU temps and GPU temps that im getting, also the system as been sent back once and they said the pc is fine, plus the bios keeps on resetting its self every couple of days, i,ve lost my raid0 setup aswell, and im getting very bad performance in all my games,

my pc spec

x6800 coe 2 due stock (but when i had the pc it was overclocked to 3.3ghz)
Asus P5W DH Deluxe WiFi
EVGA 7950GX2 superclocked
Corsair 2GB DDR2 PC2-8500C5 TwinX
2x 150GB raptors not in raid (but they where)
580w tagan

the temps that im getting with the cpu at idle is about 65 and about 78/80 at full load, and my gpu temps are 72 idle and 85 load, its been like this since i,ve had the pc and im looking to get a refund, thanks

[Ben @ Scan]

Hi all, could someone help me please, i have had the system for about 2 months now and im not happy with the CPU temps and GPU temps that im getting, also the system as been sent back once and they said the pc is fine, plus the bios keeps on resetting its self every couple of days, i,ve lost my raid0 setup aswell, and im getting very bad performance in all my games,

my pc spec

x6800 coe 2 due stock (but when i had the pc it was overclocked to 3.3ghz)
Asus P5W DH Deluxe WiFi
EVGA 7950GX2 superclocked
Corsair 2GB DDR2 PC2-8500C5 TwinX
2x 150GB raptors not in raid (but they where)
580w tagan

the temps that im getting with the cpu at idle is about 65 and about 78/80 at full load, and my gpu temps are 72 idle and 85 load, its been like this since i,ve had the pc and im looking to get a refund, thanks

Hi
Please can you PM me your Build number and I will look into this for you

Regards

Ben

[Ben @ Scan]

*Update*

We have contacted the 3XS System customer and arranged a replacement card for him, he should have received this on Saturday

Ben

[Lee24]

Hi ben,

Thanks alot mate the card has helped alot with my game performance

but could you help me with some other things please, when i had the system it was overclocked, but because the bios reset itself i have lost everything,

i know a little bit about overclocking but i want to make sure with you first,

1:what cpu voltage
2:what FSB setting
3:what memory voltage
4:what memory speed.



the CPU clock speed when i had the pc was 3.4GHZ i think

thanks very much for all your help SCAN, and a big thanks to ben@scan for sorting the new card out.

one more thing, how much would it be to water cool my system, plus do you fit the water cooling kit?

[Lee24]

Can anyone help me at scan please, with my other post.

plus i jest came home from work only to find my bios as reset itself again
and im getting very high temps on my CPU again, im not happy with my system
0ne little bit,

[Ben @ Scan]

Hi I have just spoken to you on the phone regarding this issue, please find the overclock settings below, I am working with our contact at Asus to find a resolution to the overclocking failing and if we cant come up with a solution in the next few days we will collect your system and resolve the issue here.

Here are the overclock settings for your pc.

Spread Spectrum: Disable

Timing mode: Manual

Dram: 825Mhz

Cas# Latency TCL#: 5

Tras: 5

Trcd: 5

Trp: 15

Ras to Cas: 6

Dram TRFC: 30

1T/2T Memory Timing: Auto
(Command rate)

Overclock Profile: Manual

CPU clock frequency: 275

Pci Express Clock: 100Mhz

PCI Clock Synchronization: 33.33mhz

DDR voltage: 2V

CPU Voltage: 1.35v

FSB Termination Volt: Auto

NB Vcore: Auto

SB Vcore: Auto

ICH Voltage: Auto


regards

Ben

[Ben @ Scan]

**UPDATE**

Scan are working with Asus in trying to resolve this issue and a new bios has been emailed to the customer today.

[Lee24]

Jest want to say thanks to ben @ scan for sorting the problem out, the new bios has droped my load temps by 15/20, SO FAR SO GOOD MATE,

THANKS VERY MUCH FOR THE SERVICE