Results 1 to 5 of 5

Thread: Ebuyer & Google Checkout!!

  1. #1
    Senior Member
    Join Date
    Jan 2007
    18 times in 17 posts

    Ebuyer & Google Checkout!!

    Not a great mix - so please don't even attempt it ...

    Ordered a Hard Drive from Ebuyer on the 20th of October and today (26th) get a note from them saying "We have a Stock Issue with this product" please phone this number.

    I plan my response ...
    First of all phone (via mobile) the number given and 22 people are ahead of me in the queue I will phone back later. 9 people ahead of me, finally I get through and speak to the operator ... phone goes dead (out of credit). Almost £5 down.

    Secondly I go on the website and plan to tell them to cancel it via that means - seems impossible to do with their garbage Enote System ... Order is not even in my account as I placed the order via Google Checkout.

    Thirdly call them via mothers land line (which has BT Basic installed so calls are not free). About 10 minutes later I get through to the operator - ITEM HAS BEEN DISCONTINUED and is no longer available. I ask why they didn't just put that on the email instead of this routine, operator says that we can offer something similar would I be interested .... F****** NO CHANCE - give me a refund.

    So the morale of the story is Ebuyer seem to be almost impossible to contact now via email and won't be getting any of my cash in a hurry ... but add Google Checkout to the mix and you are just asking for a kicking.


  2. #2
    bored.gamer Yosh's Avatar
    Join Date
    Aug 2003
    64 times in 53 posts

    Re: Ebuyer & Google Checkout!!

    I would suggest every company has its issues, even Scan which i'm afraid to say, been trying to call the RMA line all day without a pickup, gave up trying in the end and put it through the webform.
    Insert signature here.

  3. #3
    JagerBomber Mossy's Avatar
    Join Date
    Sep 2006
    173 times in 144 posts

    Re: Ebuyer & Google Checkout!!

    Quote Originally Posted by Yosh View Post
    I would suggest every company has its issues, even Scan which i'm afraid to say, been trying to call the RMA line all day without a pickup, gave up trying in the end and put it through the webform.
    Webform is the easiest way to contact Scan if it be for advice or an RMA query it will get answered, its free and there is no waiting on the phone. We have busy periods on the phone and also quiet periods.
    Make it idiot proof and someone will make a better idiot.

    Error exists between Keyboard & Chair replace User and press Any Key!

    .... Where's the Any Key???

  4. #4
    SiM is offline
    Senior Member
    Join Date
    Apr 2006
    633 times in 422 posts
    • SiM's system
      • Motherboard:
      • P5K Premium
      • CPU:
      • Q6600
      • Memory:
      • 8GB PC2-6400 OCZ ReaperX + Platinum
      • Storage:
      • 3 x 320gb HD322HJ single platter in Raid 0
      • Graphics card(s):
      • PNY GTX285
      • PSU:
      • Corsair TX650W
      • Case:
      • Antec 1200
      • Monitor(s):
      • 2407-HC

    Re: Ebuyer & Google Checkout!!

    Ebuyer enotes have always worked great for me and for everyone that I know even for google checkout orders. IIRC, for google checkout they ask you to create an account, then they can link the order to that account - worked fine when I helped a mate do an RMA - he got a full refund on a external hard disk that developed a fault after 9 months!

    All companies are going to occasionally have glitches. If this puts you off ebuyer, then it is your loss too, as they are one of the best for price and service.

  5. #5
    Senior Member
    Join Date
    Jul 2003
    15 times in 15 posts

    Re: Ebuyer & Google Checkout!!

    I find ebuyer great at rma's, my first rma with scan on an item with 3 years warranty that was 9 months old cost me the postage to send back, with ebuyer my last rma was with a tv that had 12 months warranty, it was 15 months old they collected repaired and returned foc, with a hard drive 9 months old, they collected, tested and replaced with new within 5 days all foc.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Google checkout - when does it end?
    By tickedon in forum SHOPPING AND CLASSIFIEDS
    Replies: 13
    Last Post: 11-06-2007, 12:48 PM
  2. 10% off SVP in addition to Google Checkout £10 promo
    By Mithrandir in forum Retail Therapy and Bargains
    Replies: 10
    Last Post: 26-05-2007, 09:01 PM
  3. google checkout + visa electron = works
    By da_ging in forum Retail Therapy and Bargains
    Replies: 0
    Last Post: 24-05-2007, 12:25 AM
  4. Ebuyer free shipping on flash memory + other offers
    By Rave in forum Retail Therapy and Bargains
    Replies: 9
    Last Post: 03-06-2004, 08:10 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts