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Thread: News - Apple to users: installed malware? You're on your own

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    News - Apple to users: installed malware? You're on your own

    As news of a Mac malware tool surfaces, Apple advised customers to fend for themselves.
    Read more.

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    Gordy Gordy's Avatar
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    Re: News - Apple to users: installed malware? You're on your own

    Out of interest would microsoft provide support in the same situation? I don't know the answer, but I suspect you would be on your own?

    As for the comments from the anti virus industry, how many times have they called wolf on apple now?

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Apple to users: installed malware? You're on your own

    Thats because Macs never get any problems remember, its only PCs.

    They made adverts about it:
    http://www.youtube.com/watch?v=M3Z386vXrt4

    Fact is most infected are poorly educated, never applying patches, always elevating everything is neither here nor there, if they were cool like the guy in the video they'd be fine. Silly Rabbits.

    The real problem is most PC users know they need to do something, granted PC World grade staff don't help much, but now adays the biggest issues are browser toolbars (which the IE team now warn about on loadup) and crap running in the background, which tbh isn't that much of a big deal, the £100 of extra RAM CPU HDD they take is probably just cheaper than those people learning how to be a good user.

    As the mac faithful have been told at many a sermon they are immune, because you know their the chosen people, kinda the like the Israel of the IT world, they don't need anything, they can click what they like etc.
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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Apple to users: installed malware? You're on your own

    Quote Originally Posted by Gordy View Post
    Out of interest would microsoft provide support in the same situation? I don't know the answer, but I suspect you would be on your own?
    Defender and MSE. If it was generating this much hype it would make it into defender.....

    And for the really serious stuff:
    http://support.microsoft.com/kb/833330

    All free, for 10+ years I might ad too. But no seriously Apple has better customer service, you paid for it after all.
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    Moosing about! CAT-THE-FIFTH's Avatar
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    Re: News - Apple to users: installed malware? You're on your own

    Quote Originally Posted by Gordy View Post
    Out of interest would microsoft provide support in the same situation?
    Yes.

    Quote Originally Posted by Gordy View Post
    I don't know the answer, but I suspect you would be on your own?
    No.

    In addition to the security fixes Microsoft also has the following free security packages:

    http://www.microsoft.com/en-gb/secur...s/default.aspx

    http://www.microsoft.com/windows/pro...r/default.mspx

    As part of the security fixes Microsoft also has a free malicious software removal tool:

    http://www.microsoft.com/security/pc...e-removal.aspx

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    jim
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    Re: News - Apple to users: installed malware? You're on your own

    Resists... urge... to... laugh

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Apple to users: installed malware? You're on your own

    I don't think Cat or I are trying to say these are the best tools out there, that cure every ill, but they are certainly effective for most things, and erm free, covered by support too.
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    Re: News - Apple to users: installed malware? You're on your own

    Like TheAnimus said there are probably better third party packages too, but MSE is actually quite easy to use so as a basic package is actually quite good.

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    Re: News - Apple to users: installed malware? You're on your own

    And this is why I get het up about it:

    http://www.zdnet.com/blog/bott/apple...e_skin;content

    Look at the commentry on the articles of this guy, someone who regularly rips in to Microsoft for their stupid (because thats what us who work in the field demand, we need to know whats broken, what work arounds we'll be doing, how our dreams are broken, rather than just say its ALL OK), they are talking such crap about viruses in the wild and so forth.

    I've never had a virus on a NT based system, ever. I also apply security updates and don't run as an admin user all the time. I've had someone kindly install a trojan via social engineering, but that is a different tail all together, and I think they where suprised I had another machine to kernel debug it with, and a basic understanding of IRC....)

    If you have a large user base, people will attack you, if you patch, people will look for zero day flaws, or just go for the email attachment.

    OSX does not provide a security update which is inline with the useful life of the machine. If they had any market share this would be super crazy.
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    Re: News - Apple to users: installed malware? You're on your own

    After advertising an OS as completely free of virus's and malware, how can they expect the average user to just know that something they are installing is breaking the impossible truth they have grown to believe? Apple advertise to people using the 'fact' that they don't need any maintenance or in-depth computer knowledge to operate yet tell them they should have had the better sense not install the dodgy software, makes no sense at all.

    [insert insulting words]!!!

    Edit: Surely anyone who does get infected with the crap and loses important data has a decent case for legal action, blatant false advertising on apples behalf?

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    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: News - Apple to users: installed malware? You're on your own

    Quote Originally Posted by Biscuit View Post
    Edit: Surely anyone who does get infected with the crap and loses important data has a decent case for legal action, blatant false advertising on apples behalf?
    Doubt it, doing so would suggest that someone in the history of OSX was doing something important with it. No working on your novel at the coffee shop doesn't count as important.
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  13. #12
    Mike Fishcake
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    Re: News - Apple to users: installed malware? You're on your own

    In case anyone is interested, earlier on today I called at the Appppple Store in the Manchester Arndale Centre, posing as a concerned (and not particularly technical) Mac user.

    I mentioned to a shop assistant that "I'd read about this Mac Defender virus on the BBC website, and was wondering if it was something I needed to be concerned about".

    He mentioned to me that he'd not heard anything about any viruses or similar stuff for Macs, so it was probably nothing worth worrying about, and if Apple had found anything about it, they would have put some official information out and informed their staff about it.

    I then asked him if I needed virus software for my Mac, and he said it is possible to download third party AV apps from the app store but there probably wasn't much point.

    I wasn't doing it to be deliberately contrary; I didn't go in there looking for a fight (I happily use Windows, Mac and Linux) but from a professional point of view, I was intrigued to find out what Apple were telling their users in person.
    Last edited by Mike Fishcake; 20-05-2011 at 06:04 PM. Reason: * writing it the correct way added an automatic link

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    Re: News - Apple to users: installed malware? You're on your own

    Quote Originally Posted by TheAnimus View Post
    Doubt it, doing so would suggest that someone in the history of OSX was doing something important with it. No working on your novel at the coffee shop doesn't count as important.
    I think that's a bit of an overstretch of the stereo type to be honest.

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    Mike Fishcake
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    Re: News - Apple to users: installed malware? You're on your own

    double post, please delete
    Last edited by Mike Fishcake; 20-05-2011 at 06:04 PM. Reason: * writing it the proper way inserted an automatic link to the online appple store ;-)

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    Re: News - Apple to users: installed malware? You're on your own

    When i worked in John Lewis a couple of years ago, I went on an Apple training day. We were informed that Apple computers do not get viruses, and should tell people as such, and the reason that they do not is because they operate on a 64 bit OS. Needless to say, I stopped listening at that point.

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    Re: News - Apple to users: installed malware? You're on your own

    Quote Originally Posted by loftie View Post
    When i worked in John Lewis a couple of years ago, I went on an Apple training day. We were informed that Apple computers do not get viruses
    AIUI this new infection is a trojan, not a virus </nitpick>

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