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Thread: Nvidia SHIELD tablets recalled due to fire hazard

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    Nvidia SHIELD tablets recalled due to fire hazard

    Any 8-inch SHIELD tablet with a Y01 battery type needs to be replaced.
    Read more.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    I just did mine 20 mins ago and have to say the returns process is refreshingly simple, it takes a few weeks to get your new tablet but you can keep your current one until the new one arrives.
    And i'm kind of glad this recall has happened as the touchscreen on mine is getting very unresponsive, typing anything is a nightmare but luckily I rarely need to type anything on it... except when it is being recalled !

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    You should feel honoured that Nvidia has burned your home down. Sheesh!

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    And here was me thinking that I quite fancied a Shield for a bit of 'droid gaming. That said, I don't think NVidia can be held responsible for bad batteries supplied, and they do seem to being professional about it.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by crossy View Post
    And here was me thinking that I quite fancied a Shield for a bit of 'droid gaming. That said, I don't think NVidia can be held responsible for bad batteries supplied, and they do seem to being professional about it.
    it is not professionalism but covering their ass and cut losses as if anyone or any belongings got burned will cause them to pay much more money than recalling these tablets and will damage their reputation in tablets market pretty bad, look at GTX 970 and how they lied to customers, they never compensated nor issues a recall.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by YazX View Post
    it is not professionalism but covering their ass and cut losses as if anyone or any belongings got burned will cause them to pay much more money than recalling these tablets and will damage their reputation in tablets market pretty bad, look at GTX 970 and how they lied to customers, they never compensated nor issues a recall.
    What you're saying is pretty self-evident - of course any company is going to move heaven and earth to prevent bad press and litigation. Then again with accursed US "legal system" they must be expecting a flood of ambulance chasers to come looking for a couple of mil in damages.

    I'm going to stand by what I said - NVidia found an issue before anyone got injured (as far as I'm aware) and they kicked off a fast replacement process. And according to DemonHighwayman this is also a fairly simple/straightforward process.

    Since you seem to have some expertise, what more - other than not use parts that subsequently proved defective - could they have done? The only thing I can think is perhaps offer a Play store credit as compensation. The comments about the GTX970 are irrelevant and not accurate - you don't recall a product that's working "as designed" and hence not defective.

    I had similar issues with an iPod a couple of years ago - Apple did a recall and replacement. Note, I got no compensation. And this is from a company that a lot of folks regard as the zenith of customer service.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    It's one hot piece of hardware ...in more ways than one.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    The tablet has had SOOOOOO many problems from cracks forming in the casing, light bleed tons of wifi problems.
    "A society grows great when old men plant trees whose shade they know they shall never sit in."


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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by erudito87 View Post
    The tablet has had SOOOOOO many problems from cracks forming in the casing, light bleed tons of wifi problems.
    I've not have any of those problems with mine, even heat didn't seem to be an issue on mine with the dodgy battery. My only problem has been in the last month with the screen not being very responsive to touch but that could be down to me recently becoming ill and my hands no longer being as conductive.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by DemonHighwayman View Post
    I've not have any of those problems with mine, even heat didn't seem to be an issue on mine with the dodgy battery. My only problem has been in the last month with the screen not being very responsive to touch but that could be down to me recently becoming ill and my hands no longer being as conductive.
    Sorry to hear about the illness - hope you're on the mend.

    I'm getting the distinct impression from what little's been said on here that the Shield tablet is actually a bit of a pup. Is that correct or is it the best Android gaming platform out there? I'm not interested in the game streaming from PC (mainly because I'm running an AMD graphics card) but I'm doing a lot of gaming on the little (8") Lenovo Yoga2 tablet that I bought recently. So I was wondering if maybe a Shield for Christmas would still be a good idea.

    (Although I'm sure my beloved would bitch long and hard about "yet another piece of electronic crap lying around")

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    Quote Originally Posted by crossy View Post
    Sorry to hear about the illness - hope you're on the mend.

    I'm getting the distinct impression from what little's been said on here that the Shield tablet is actually a bit of a pup. Is that correct or is it the best Android gaming platform out there? I'm not interested in the game streaming from PC (mainly because I'm running an AMD graphics card) but I'm doing a lot of gaming on the little (8") Lenovo Yoga2 tablet that I bought recently. So I was wondering if maybe a Shield for Christmas would still be a good idea.

    (Although I'm sure my beloved would bitch long and hard about "yet another piece of electronic crap lying around")
    Well the shield is the only made for gaming android platform i have used, the controller works well as long as your within your wifi area as that is how it pairs up with the tablet. The button mapping for the controller in non controller games can be a bit hit & miss. Graphically it looks great although i have read some reviews saying that half life 2 can drop to as low as 25-30 fps in places. Streaming from pc is not really an option for me as my router is just too slow, the same applies to online streaming from grid. I did read nvidia might be releasing a new shield device with the newer gpu in it, so maybe its worth waiting to see if that is true.

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    Re: Nvidia SHIELD tablets recalled due to fire hazard

    one use it when travelling

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