Originally Posted by
Ferral
Payg works like this!!! :
You have to make at least one outgoing call (not text) in a 3 month period and the call has to connect. If you don't then the number will go into a dormant state. To lift it out of the dormant state you have to top up and make an outgoing call. You won't lose your call credit with this one.
After the 3 months is up, if the phone is in a dormant state. From the day it goes dormant you have 6 months to top up and lift it out. If you don't do this then the number is disconnected at the end of the 6 months nd you lose the credit that was on there.
So to keep it active if its not going to be used a lot I always tell my payg customers to make 1 outgoing call once per month. Even if it just calling the speaking clock or calling the home landline and picking up for a few seconds to keep it active. At least this way you won't get disconnected and won't lose your credit.