Apple Support?

[Andeh13]

Girlfriend has an Iphone 5 her father was given by a colleague as an unwanted upgrade at his work (big London firm). We are unable to turn it on, have no proof of purchase but it is within warranty for another 2 months.

How much use will Apple be without proof of purchase. What worries me is the fact I have little more then someone who nicked the phone & now can't get into it. I don't even know who owned the phone originally, why it was given to her Dad and I am unlikely to find out. In this firm this phone is small fry & her father wont want the hassle of bothering people for details from several months ago.

Can anyone suggest why it isn't holding charge or turning on, and if not can comment on Apples Customer Service requirements?

cheers guys

[spoon_]

Book an appointment with Apple Genius Bar if you still have warranty left - they'll most likely give you new phone the same day!

I only had to use them once when home button on my 3GS gave up and fair enough I had my phone replaced with brand new one. They even backed my data up and restored on the new phone - brilliant service, just brilliant.