desktop freeze win 7

[antec74]

hi my desktop has froze, i can log onto internet no problem and use my desktop but after i come off the net my desktop has froze, i am using windows 7 ultimate upgrade from vista.
can anyone help?

[Stephen C]

Anything in Event Viewer?

[antec74]

hi, can you explain what that is as i am not sure?
thanks
mark

[antec74]

hi ok i have looked at event viewer and there are some warnings and red markers, are these a potential threat? can they be removed or do i need to do a clean install?
also its a vista upgrade do i only use the win 7 disk or both vista and win7?
thanks
mark

[Splash]

start>run and type "eventvwr" without the quotes, then press enter. Have a look for errors in the system and application logs.

EDIT - posted at the same time by the looks

What sort of things are the errors and warnings stating? They may or may not be related to your issues, and without more info we're going to struggle to help. Any error codes?

[antec74]

i will get them and post it asap
thanks
mark

[antec74]

hi these are some of them,

wimi
side by side
cap12
service control
bowser
eventlog

[Splash]

We need the data of the errors, not just the sources I'm afraid

[antec74]

is this the info you need?


Log Name: Application
Source: Microsoft-Windows-WMI
Date: 31/07/2010 09:39:12
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: marksPC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-31T08:39:12.000000000Z" />
<EventRecordID>26966</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>marksPC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage &gt; 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>

[Splash]

http://support.microsoft.com/kb/950375 will sort that particular error, but I somehow doubt that it's the cause of your issue.

[antec74]

if i do a clean install will that cure it?
there are quite a few different error msgs!
will i need the win 7 disk only?
mark

[Splash]

It *might*, but there's no guarantee. If you have your data backed up and have the time to invest in a clean install then I guess there's nothing to lose. this explains how to do a clean install from the upgrade media, but as always be sure you backup any data that you need to keep before you start.