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Thread: Can't install modules with FW 2.00.03

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    Question Can't install modules with FW 2.00.03

    I have re-created my RAID after updating from FW 1.00.08 to 2.00.03 and of course the installed modules got lost during that operation. Now, the RAID is reported "healthy" but I can't install modules. I get the following error message "Your URL is not define, please check it!" when I click on Install in the System -> Module Mgmt menu. I tried to load the modules from different locations, but no success.

    Thecus, is this a confirmed bug in FW 2.00.03?

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    Re: Can't install modules with FW 2.00.03

    There seems to be a bug in some parts of the WebUI (not only module management) with scripts that are not called through getform.html (scripts with an extension of .html).

    I just reported this to thecus support.

    Do/did you receive the same message when you tried to add or modify a share/folder ?

    /Falk

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    Re: Can't install modules with FW 2.00.03

    No.

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    Re: Can't install modules with FW 2.00.03

    Ok, just checked the remaining scripts (and addshare) again. The issue seems to be with module.htm/module.html only. module.htm calls module.html directly instead through a wrapper. Either the check in module.html should not be there or a wrapper (like gtform/setform) should be used.

    /Falk

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    Re: Can't install modules with FW 2.00.03

    I've got the same Problem right now with a freshly repaired N5200, FW:2.00.03.

    Is there a workaround, yet? What URL is this message referring to? My workaround right now looks like this: place the RAID-Disk in another device with Firmware 2.00.01, try to install the needed modules, place the disk back - I just hope this works ...

    @fajo: was this kind of a workaround-idea? I just didn't quite understand what you meant...
    Hardware mods:
    # they void your warranty
    # they may seem to work, but kill your machine later on
    # they are mostly unneeded, because the engineers who built a machine knew what they were doing...

  6. #6
    Thecus Staff Thecus - Yvon's Avatar
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    Re: Can't install modules with FW 2.00.03

    Dear Sir,

    We will fix this issue in next version, thanks for your patience in advance.

    Yvon.

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    Re: Can't install modules with FW 2.00.03

    My workaround works ... but I'm the technician of a reseller, I have multiple units to work with...

    @Yvon: please be quick. FW 2.00.03 is a great deal better than 2.00.01 regarding compatibility with RAIDs created on older firmwares. We'd just like to be able to tell our customers how quick it'll work again ...
    Hardware mods:
    # they void your warranty
    # they may seem to work, but kill your machine later on
    # they are mostly unneeded, because the engineers who built a machine knew what they were doing...

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    Re: Can't install modules with FW 2.00.03

    I heard rumors there's a patch available from Thecus to fix this problem. Any comments or do I have to open a ticket?

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    Re: Can't install modules with FW 2.00.03

    Rumors? Tell us about them? ... By now there's no fix available...
    Hardware mods:
    # they void your warranty
    # they may seem to work, but kill your machine later on
    # they are mostly unneeded, because the engineers who built a machine knew what they were doing...

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    Re: Can't install modules with FW 2.00.03

    See this thread:
    http://forums.hexus.net/thecus-care-...-smb-cifs.html
    If I read it correct the user tomha has received that patch.
    br
    Peter

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    Thecus Staff Thecus - Yvon's Avatar
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    Re: Can't install modules with FW 2.00.03

    Dear All,

    This patch for SMB/CIFS service abnormal only, we didnt' release any patch for the module fucntion yet.

    Yvon.

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    Re: Can't install modules with FW 2.00.03

    Well, but it looks like it includes a feature-patch for this. that's why I'd like to have a look at it.

    As Firmware-Files are just a diff-set, it can be changed to what is necessary. And actually this patch might even have helped a few of my customers. They had similar issues with 2.00.01 and we told them to go forward to 2.00.03. This solved the samba issue but introduced the module mgmt issue...

    So please be quick and give us a 1kb patch for the module issue, thank you very much!
    Hardware mods:
    # they void your warranty
    # they may seem to work, but kill your machine later on
    # they are mostly unneeded, because the engineers who built a machine knew what they were doing...

  13. #13
    Thecus Staff Thecus - Yvon's Avatar
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    Re: Can't install modules with FW 2.00.03

    Daer Sir,

    Due to the structure difference, this module installation issue we need via new veriosn firmware to update, if new version released we wll let users know in ASAP, thanks for your patience in advance.

    Yvon.

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