My n5200 (firmware 1.00.08) seemed to freeze and lockup on the weekend whilst I was away.
I had to hold down the power button to turn it off.
I powered it back on and it seemed to be OK, then a few hours later it locked up again. I checked the web interface and noted in the log "Hard Disk on N5200 has an I/O error" quite a few times.
I was now unable to access the shares on the Thecus (by hostname or IP) and although I could ping it by IP I could not ping it by host name. Further I was unable to access some of the operations in the web interface.
I logged into the web interface and tried to upgrade the firmware to 2.00.01. This failed the first couple of times and it even reset the password to default at one point. The firmware upgrade finally said it succeeded and the Thecus rebooted. At boot it shows 2.00.01 on the display so I assume it has new the firmware.
But now I can't access anything.
I have cleared the HBT log file by holding the Esc + down arrow and then pressing Enter.
I have rest the Thecus by holding the Reset button.
I have cold booted the Thecus.
I can still ping the IP (now reverted to default) but I can't access anything else.
Can you please advise on the demise of my Thecus?
n5200 frozen firmware upgrade fail failed unable can't access share doesn't respond brick reset disk i/o io error