n5200 Pro Firmware upgrade

[fireflyint]

I've been tryingto upgrade the firmware from 2.00.01 to 2.00.16. The "upgrading" prompt is stuck at 99% (has been for at least 10 minutes) and seems in no hurry to complete.

This is after trying to upgrade the firmware a few times, seemingly successfully, and receiving the prompt to "restart now".

Restarting seems to do nothing. After restarting the firmware is still 2.00.01.

Any ideas?

[Thecus - Ivan]

Dear fireflyint,

Please go to Esupport and submit a ticket for our tech support team to assist with your query.

Our support team may need you to publish your NAS for Thecus to access and analysis,
please see below:

Three ways to publish the NAS on the internet for Thecus to access and analysis:

A.Public Fixed IP (most easy)
Just assign a public fixed IP on the NAS WAN/LAN1 port

B.DMZ (easy)
Enable Router DMZ function and fill in NAS WAN/LAN1 private IP in the Router DMZ column, and then tell me the Router WAN IP.
For Example:

Router WAN IP is 139.175.55.244
NAS WAN/LAN1 IP is 192.168.1.100
Enable Router DMZ function and fill in 192.168.1.100 for DMZ, thus the Router will forward all connection of 139.175.55.244 from internet to NAS
WAN/LAN1 IP 192.168.1.100, than I could access to the NAS.


C.Virtual Server (port forward) (a little difficult)
Assign port 21/22/80/443 (N199/N299: 21/22/80/443/9596) forward to NAS private IP, following case study about port 443 for your reference: http://www.thecus.com/storage_case03.php.

_____________________________

Official Thecus Support Representative