I cannot fault Corsair!

[Kie]

Having recently had a failed AX850 power supply RMA'd by Corsair's ticketing system, I can only describe the experience as top notch. Their initial advice was professional and courteous and the RMA process was made as painless as possible by Corsair. I have had an RMA with them before with a faulty memory module and that was equally impressive. Am I a Corsair fanboy? I suppose you could say that because I own quite a few of their products and have found them to be of outstanding quality but the important thing here is if there is a problem, you can rest assured it will be dealt with in a manner which is sadly lacking with other vendors nowadays. No quibble, extremely prompt and friendly. If any one reading this is thinking about purchasing any Corsair product then I would thoroughly recommend them as a company that actually cares about it's customers. I don't work for Corsair nor have any affiliation with them, I just thought I would highlight my experience because forums can sometimes be a source of complaints and bad dealings, this is the other side! Thanks again Corsair.

Kind regards, Kie

[jimborae]

Not often I chip in to threads like these, but have to echo the sentiments above. Twice now I've had occasion to rma old ram, on both times the RMA has been accepted without quibble or fuss and replacements have been sent very quickly.

[BiggYinn]

I have to agree with the comnents above have used corsair RMA service a few times, once for an old Hydro 60 (the one with 120mm fan and quite tall pump casing) another for a stick of dominator ddr3 theze where resolved faultlessly
One other situation was CS700 (I think thats the correct model the one with the multicoloured fan and interchangable plastic inserts) anyway this was DEAD and had just missed the warranty window by 4days! suffice to say no luck

Oh well lol