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    Go Back   HEXUS.community discussion forums > care@HEXUS > SCAN.care@HEXUS

    SCAN.care@HEXUS SCAN is arguably the UK's most customer focussed retailer of PC technology
    SCAN.care@HEXUS is the place SCAN proves its conviction in the SCAN 3XS mindset > Specification - Service - Satisfaction

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    Old 21-05-2008, 10:57 AM   #1 (permalink)
    MD
    Former HEXUS Employee
     
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    SCAN2HEXUS - Free Shipping setup guide!

    If you have just arrived here to find out how to sign up for this offer then first of all you need to register with us here at the HEXUS.community.

    You can do this by clicking Register for the HEXUS.Community.

    With you all registered and logged into the site you are required to make 20 constructive posts before the system will allow you to register with Scan. You will now need to wait till midnight of the day when you reach 20 posts in order for the database at Scan to recognise your registration. So go off, have a cup of tea, eat some food, and come back and join in discussions here if you want, before getting some sleep, ready for the new day.

    On the following day head on over to this page at Scan and fill in the required fields of the form to associate your account.

    If you don't currently have an account with Scan (shame on you! ) then you will need to register with them first by clicking on the new customer login link on the right.

    Once you are all up and registered with Scan there are a few boxes to fill in...
    • You will be asked to fill in your First and Last Names (we can't help you here if you don't know it !
    • Followed by your postal code, Mothers Maiden name and password.
    • With you logged into the Scan site you will then be asked for three items, your HEXUS User ID, HEXUS Username and HEXUS email address.

    THE EMAIL ADDRESS USED WITH HEXUS AND SCAN MUST MATCH FOR THIS TO WORK!

    For example if you signed-up for hexus using name@yahoo.co.uk even though it was about 2-3 years ago, then please use this email address and not a new name@gmail.com or another domain as the accounts will not synch correctly.

    Edit by Saracen - We have modified the forum a little to make to much easier to find your User ID. If you look on the top right hand side of the forum screen when you're signed in, the Welcome section looks something like :-


    Welcome, Saracen.

    User ID: 32
    You last visited: Today at 04:31 AM


    That, obviously, is for me, but it shows my Username, and in the line below, the User ID, which is 32 in my case. At the time of writing this, new user numbers issued are in excess of 40,000 so expect it to be a number of that sort of order.




    Next up is your HEXUS user name, this is the name you login with

    Finally enter your email address, this must be the same email address you used to sign up with Scan originally.

    Submit the form and you should be set to get started ordering all that sweet hardware from Scan, remember though, don't order with free shipping unless your order is worth at least £20 EXCLUDING VAT.

    Troubleshooting!
    • If you have registered with your details once and try to again it will lock you out and you will need to raise an OLQ (Online Query) with SCAN.
    • If any of your forum or SCAN details change in a 24 hour period you have to wait for the forums and SCAN to re-sync (usually at Midnight on the day of the changes)
      • If you still don't have any joy then please PM Carl (He will need your HEXUS details, and your postcode in order to look you up!) or post in this thread.

    Regards

    Matt


    Last edited by Carlh; 05-01-2009 at 09:19 AM..
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