Corsair.care@HEXUS
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About LinkBacksThere is no need to send anything back.. simply wait for the new part to come in and that's pretty much it.
No problem at all
There is no need to send anything back.. simply wait for the new part to come in and that's pretty much it.
No problem at all
Hi, well......I got the replacement part, but I didn't get the cable assembly, instead I got the metal side panel. I guess
they mixed up something or they maybe misunderstood?
What should I do now? I would really appreciate if Corsair could again send me the hot swap harness. Thanks
Last edited by wind85; 12-10-2013 at 05:49 PM.
Sorry about that. Let me get in touch with our customer service and let me find out what went wrong. I'll keep you posted.
They've already responded: "We apologize for that, we will contact our warehouse to issue you the correct component."
I got the part ! Thanks again Greybeard and Corsair for your quick response and support.
Last edited by wind85; 18-10-2013 at 07:20 AM.
No problem at all. Happy to hear that you've got the correct part this timeOriginally Posted by wind85
I got the part ! Thanks again Greybeard and Corsair for your quick response and support.
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