Mint Credit Card - Fraud

[Rev_Hill]

Thought I would make all Mint credit card holders aware of this so you can check your statements / transactions.

My wife recently found out that her credit card had been used to buy almost £1,000 worth of stuff over a two week period.

We only found out because she received a letter from one of the retailers requesting approval to send the item (a watch in this case) to a different address other than the Credit Card billing address.

Anyway, we asked the retailer for the postal address they had been given which they gladly gave to us. Now, before anybody says it, we are not going to go there and beat someone up or anything - this is more trouble than its worth.

After speaking to Mint they confirmed all the transactions which were not ours and then told us to send a letter to their office in Southend.

Guess where the requested postal address was for the watch........SOUTHEND!!!

Now I'm not going to presume anything but this is a big big coincidence!!

When we told Mint, they did not sound surprised and when we asked if they could update us on their progress with the case they said they couldn't because of the data protection act!

Just check your statements, just in case.

REV

[MadduckUK]

someones been through there bins or something? watchdog em!

[dave87]

Didn't one of the other banks have an issue with dodgy call centre staff using clients credit cards to buy stuff?

Good thing is though, that it was caught and they have refunded you the money. Would be even better if they catch the person(s) that did it...

[Fatboy40]

Didn't one of the other banks have an issue with dodgy call centre staff using clients credit cards to buy stuff?

I don't know about banks but my wife was the victim of CC fraud due to a temp at the call centre of Next, since then we never ever ever give out any CC details over the phone.

[Sinizter]

I just check all my credit cards online atleast twice weekly.

There was attempted fraud once on my card. They attempted to buy £1500 flight tickets using my credit card with a limit of £450 (at that time anyway). That was obviously declined, then there was another attempt to purchase something for £900. Which was also obviously declined.

It was just after this that barclays called to ask me if I had been doing stupid stuff like that. Got my refund pretty quickly.

[streetster]

I read it as:

After speaking to Mint they confirmed all the transactions which were not ours and then told us to send a letter to their office in Scotland

Guess where the requested postal address was for the watch........SOUTHEND!!!

and thought wtf? but then i learnt to read and figured it out...

pretty dodgy goings on, but i guess at least you're covered with a credit card

[Sinizter]

I had fraud on my debit card too ... £150 to T-Mobile.

Had to get a crime reference number from the cops and then sign some forms in the bank. They then refunded me in a week or so.

[Rev_Hill]

We have been trying to report it to Southend Police as well as Mint but unfortunately they do not seem to know how to pick up a telephone.

REV