Dear Sir,
Thank you for investigating my case where you claim you have overpaid the child benefit.
Once again I assure you that we received no prior correspondence from your office about the child benefit changes and I note with some concern that you have absolved yourselves of any wrong doing or negligence on your part and have also stated I have no right to appeal.
In settlement of this matter I sent you a cheque for the full sum roughly 6 weeks ago.
That you have not received it is unfortunate.
However I have investigated the matter and can find no evidence of any wrong doing on my part.
I am assuming you DID receive the cheque and have since misplaced it upon receipt, just as you have assumed I did the same with your letters.
You have no right to appeal in this matter and a replacement cheque will not be sent until the original has expired.
Two can play at this game, sonny.
Yours,
Nick Haywood.
PS. Nice one with losing all of our personal details... and you say YOU'RE infallible in this matter? Prior evidence suggests not.
PPS. I hope you all die soon.