SCAN2HEXUS - Free Shipping setup guide!

[MD]

If you have just arrived here to find out how to sign up for this offer then first of all you need to register with us here at the HEXUS.community.

You can do this by clicking Register for the HEXUS.Community.

With you all registered and logged into the site you are required to make 20 constructive posts before the system will allow you to register with Scan. You will now need to wait till midnight of the day when you reach 20 posts in order for the database at Scan to recognise your registration. So go off, have a cup of tea, eat some food, and come back and join in discussions here if you want, before getting some sleep, ready for the new day.


On the following day head on over to this page at Scan and fill in the required fields of the form to associate your account.

If you don't currently have an account with Scan (shame on you! ) then you will need to register with them first by clicking on the new customer login link on the right.

Once you are all up and registered with Scan there are a few boxes to fill in...

• You will be asked to fill in your First and Last Names (we can't help you here if you don't know it !
  
• Followed by your postal code, Mothers Maiden name and password.
  
• With you logged into the Scan site you will then be asked for three items, your HEXUS User ID, HEXUS Username and HEXUS email address.

THE EMAIL ADDRESS USED WITH HEXUS AND SCAN MUST MATCH FOR THIS TO WORK!

Your HEXUS User ID is at the bottom of the page, next to Contact Us.

Next up is your HEXUS user name, this is the name you login with

Finally enter your email address, this must be the same email address you used to sign up with Scan originally.

Submit the form and you should be set to get started ordering all that sweet hardware from Scan, remember though, don't order with free shipping unless your order is for goods worth at least £20 EXCLUDING VAT.

Troubleshooting!

• If you have registered with your details once and try to again it will lock you out and you will need to raise an OLQ (Online Query) with SCAN.
• If any of your forum or SCAN details change in a 24 hour period you have to wait for the forums and SCAN to re-sync (usually at Midnight on the day of the changes)
  
  • If you still don't have any joy then please PM Lee H (He will need your HEXUS details, and your postcode in order to look you up!) or post in this thread.

Regards

Matt

[Washdogg]

*feels a bit silly now*

i shall bear your comments in mind. thanks!

[Hyuukai]

I didn't realise this was how to set it up i sent my order off today then found this, i now have to wait till past 12 anyway but if i do setup my account after 12 will the postage come off my order as they havn't and wont have done anything with the order yet since its a sunday or will i have to contact Scan or somthing?

[Funkstar]

You need to post at least once more to actually qualify mate.

As for getting the postage deducted from a current order, I very much doubt it. The fact you registered today and effectively spammed your way to 25ish posts doesn't count in your favour.

[Hyuukai]

Yeah i regestered today but define spam cause spam to me is posts that are useless and are generally short and pointless which none of mine exactly are. If i made pointless posts thats fair enough cause i know this system is obviously liable to such things but i don't feel like they where

[Guy]

26 posts in one day is somewhat excessive.

Even if they are all relevent/useful to be asking about free shippng within days of joining is somewhat suspicious . . . .

[fergico]

Hi,

I dont post much but have been a long time viewer. How do I qualify for the scan free postage? About to put an order in.

Cheers

[Lee H]

Fergico,

you need to have reached 20 posts before you can associate your scan and hexus accounts together. Unfortunately I cannot lower this as it's all about giving a little to the hexus community and joining in and for this you get rewarded with free UK carriage.

Best Regards,

[fergico]

Thanks for the prompy reply Lee.

No probs, sounds like a fair deal. I guess I'll take the hit on postage this time and be more active on here in the future to get free postage next time.

Cheers anyway.

[martinm10]

i was showing 20 posts yesterday - but this morning down to 14 - some more to go then

[Saracen]

i was showing 20 posts yesterday - but this morning down to 14 - some more to go then

That's because a number of your posts followed a pattern we see regularly, which is posting of 20 posts exactly, many of which are just a word or two that don't actually add anything to the thread. And once hitting 20, posting stops and an order magically appears at Scan expecting free delivery.

The Free Shipping offer is a collaboration between Scan and Hexus but is intended to be for active Hexus members. One way to determine "active" is post count, but another is posting pattern.

If we had a member that'd been around for weeks or months and posted occasionally, and then ordered when hitting 20, I see no problem. If we have someone that joins, and puts in the effort for hitting 20 meaningful posts, then I see no problem even if they manage it in a single say.

But when 20 posts appear in a very short period, many of them are just a word or three, and then posting stops, we assume it's been done just to take advantage of the Scan offer because, in the past, after the order, that member promptly vanishes.

And if that pattern is suspected, one of three things will likely occur, depending on just how blatant an attempt to Spam to 20 posts it was :-

- a mod or admin will delete those posts that are clearly not adding much
- a mod or admin will delete ALL posts
- we contact Scan and point out the posting pattern, and Scan can exercise their discretion to simply not provide the Free Shipping offer to that account.


I deleted a number of posts from several people yesterday, probably including yours. If only a few vanished, then I'd assume yours match the "suspicious" pattern and the first option was applied. But I must say, when posting then goes back to 20 and stops again, it makes me tempted to apply the second option.

Ultimately, it's Scan's decision whether to allow the free shipping offer to apply to a given account or not. But we have discussed this and they are happy for forum mods to apply the above monitoring.

So once again, I'll stress this .... it's for active forum members, and joining up, posting to exactly 20 posts and then stopping and ordering, isn't the idea.

Of course, we could always put a minimum membership period limit on it too. Say, a month. And see how people's posting pattern looks over that period.

But instead we exercise our right to discretion in deleting posts that we deem "spammy". If you only lost 6 out of 20, you didn't do badly. There've been quite a few where I've just done a "delete all".

[Lee H]

I've also noticed an increase in PM's relating to issues with this free carriage offer.

Please note, if you have signed up for hexus using an old email such as xyz@domain.com, then in the email field on the scan linking page, please insert THIS email address and not a new email address you are using such as xyz@domain2.com and they should link fine.

If you have any issues - drop me a PM and we'll try and get it all sorted out accordingly.

Best Regards,

[CK_1985]

Finally got around to setting this up and it worked perfectly first time. Many many thanks Hexus and Scan!

[mip1225]

Just wondered.... what is considered as spamming....

as have not been registered long but have always followed thread of interest
and recently posted/replied a couple too....

thanks

[DavidM]

Just wondered.... what is considered as spamming....

We do keep an eye open for abuse .. and act accordingly.

Fortunately most people who use this promotion follow the guidelines and contribute properly.

[Agent]

Just to make things crystal clear - this offer is for regular contributors with good quality posts behind them.

Signing up to the forums, making 20 one line posts that lack any content will not get you free shipping.