legal ish advice please

[TeePee]

This is something I have noticed with other overclockers complaints. You have a faulty product and they immediately suggest contacting the manufacturer (in this case the wrong one, but thats just incompetance). In this situation, it is the retailers responsibility to replace/repair or whatever, not the manufacturer. Some manufacturers will deal with consumers directly for this kind of thing, but not all will, and they don't have to, the retailer does. Another example of poor customer service trying to pass the buck.

[MD]

ere you go.....

Coolermaster UK
Unit 1, The I/O Centre
Fingle Drive
Stonebridge
Milton Keynes
MK13 OAT
U.K.
Tel: +44 (0)1908 22 55 88
Fax: +44 (0)1908 22 55 77
Email: info@coolermaster.co.uk

[psalliss]

cheers matz i have emailed them, also sent spie and email but not expcecting much.

[Swafe]

Off topic, but what was the problem with the shuttle - I got one from them and it's giving me grief as well.

BIOS problem, heard some ppl have got broke mobos, theres a new thread on this now

[psalliss]

well i sent spie a message which as yet hasnt replied too. didnt really expect the courtousy of a reply

[psalliss]

still no reply do you think i should try once more or just forgot it and see what coolermaster can do