Results 1 to 6 of 6

Thread: Miscrosoft support

  1. #1
    Senior Member Hicks12's Avatar
    Join Date
    Jan 2008
    Location
    Plymouth-SouthWest
    Posts
    6,558
    Thanks
    1,066
    Thanked
    332 times in 288 posts
    • Hicks12's system
      • Motherboard:
      • Asus P8Z68-V
      • CPU:
      • Intel i5 2500k@4ghz, cooled by EK Supreme HF
      • Memory:
      • 8GB Kingston hyperX ddr3 PC3-12800 1600mhz
      • Storage:
      • 64GB M4/128GB M4 / WD 640GB AAKS / 1TB Samsung F3
      • Graphics card(s):
      • Palit GTX460 @ 900Mhz Core
      • PSU:
      • 675W ThermalTake ThoughPower XT
      • Case:
      • Lian Li PC-A70 with modded top for 360mm rad
      • Operating System:
      • Windows 7 Professional 64bit
      • Monitor(s):
      • Dell U2311H IPS
      • Internet:
      • 10mb/s cable from virgin media

    Miscrosoft support

    Right got a microsoft sidewinder x6 and half the keys are not functioning fully, they are intermittant and require heavy presses in comparison to others so was gunna contact MS for a replacement, however i cant seem to find a suitabe contact address for them? One specifically america but i need the EU one, anyone know the email/phone number for this?
    Quote Originally Posted by snootyjim View Post
    Trust me, go into any local club and shout "I've got dual Nehalem Xeons" and all of the girls will practically collapse on the spot at the thought of your e-penis

  2. #2
    Banhammer in peace PeterB kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    29,324
    Thanks
    1,550
    Thanked
    2,958 times in 2,398 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte X58A UD3R rev 2
      • CPU:
      • Intel Xeon X5680
      • Memory:
      • 12gb DDR3 2000
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell U2311H
      • Internet:
      • O2 8mbps

    Re: Miscrosoft support

    Take it back to the shop you bought it from - in the UK the retailer is responsible for providing goods that are fit for purpose, not the manufacturer.

  3. #3
    Senior Member Hicks12's Avatar
    Join Date
    Jan 2008
    Location
    Plymouth-SouthWest
    Posts
    6,558
    Thanks
    1,066
    Thanked
    332 times in 288 posts
    • Hicks12's system
      • Motherboard:
      • Asus P8Z68-V
      • CPU:
      • Intel i5 2500k@4ghz, cooled by EK Supreme HF
      • Memory:
      • 8GB Kingston hyperX ddr3 PC3-12800 1600mhz
      • Storage:
      • 64GB M4/128GB M4 / WD 640GB AAKS / 1TB Samsung F3
      • Graphics card(s):
      • Palit GTX460 @ 900Mhz Core
      • PSU:
      • 675W ThermalTake ThoughPower XT
      • Case:
      • Lian Li PC-A70 with modded top for 360mm rad
      • Operating System:
      • Windows 7 Professional 64bit
      • Monitor(s):
      • Dell U2311H IPS
      • Internet:
      • 10mb/s cable from virgin media

    Re: Miscrosoft support

    wasnt bought from a shop you see , from ebay but the seller is refunding me and letting me keep the board. Hence why i was looking to get replaceent from MS or if not ill take the board apart as i see the problem already, membrane at back is out of allignment but requires the back to be taken off voiding warranty.
    Quote Originally Posted by snootyjim View Post
    Trust me, go into any local club and shout "I've got dual Nehalem Xeons" and all of the girls will practically collapse on the spot at the thought of your e-penis

  4. #4
    Real Ultimate Power! Grey M@a's Avatar
    Join Date
    Oct 2003
    Location
    Newcastle
    Posts
    4,625
    Thanks
    52
    Thanked
    156 times in 139 posts
    • Grey M@a's system
      • Motherboard:
      • Gigabyte Z97X Gaming 7
      • CPU:
      • i7 4790K (With H100i cooling)
      • Memory:
      • Corsair Vengeance Pro 16GB DDR3 (2 x 8GB)
      • Storage:
      • Samsung 840 Pro 128GB SSD, 1TB Cavier Black WD HD, 4TB Cavier Black WD HD
      • Graphics card(s):
      • MSI R9 390X Gaming Edition 8GB
      • PSU:
      • SuperFlower Leadex GOLD 850W Fully Modular
      • Case:
      • Corsair 650D
      • Operating System:
      • Windows 8.1 Pro x64
      • Monitor(s):
      • 24" LG 24GM77-B 144Hz
      • Internet:
      • 100MB Virgin Media Cable

    Re: Miscrosoft support

    Luckily Hicks I had the same issue finding a number to call. However call this:

    Microsoft Support for Hardware: 0870 601 0100

    That will get you through to their support, they will ask a few questions, ask for the hardware serial no and when you bought it and they generally 9 times out of 10 just send you a new bit of hardware as long as the broken bit of kit you have is within the warranty.

  5. Received thanks from:

    Hicks12 (16-03-2010)

  6. #5
    Senior Member Hicks12's Avatar
    Join Date
    Jan 2008
    Location
    Plymouth-SouthWest
    Posts
    6,558
    Thanks
    1,066
    Thanked
    332 times in 288 posts
    • Hicks12's system
      • Motherboard:
      • Asus P8Z68-V
      • CPU:
      • Intel i5 2500k@4ghz, cooled by EK Supreme HF
      • Memory:
      • 8GB Kingston hyperX ddr3 PC3-12800 1600mhz
      • Storage:
      • 64GB M4/128GB M4 / WD 640GB AAKS / 1TB Samsung F3
      • Graphics card(s):
      • Palit GTX460 @ 900Mhz Core
      • PSU:
      • 675W ThermalTake ThoughPower XT
      • Case:
      • Lian Li PC-A70 with modded top for 360mm rad
      • Operating System:
      • Windows 7 Professional 64bit
      • Monitor(s):
      • Dell U2311H IPS
      • Internet:
      • 10mb/s cable from virgin media

    Re: Miscrosoft support

    right then, time to find out how old this keyboard is . I know its in warranty as MS give 3 years for this keyboard and it was released at the end of 2008 so another year or so .

    Thanks.
    Quote Originally Posted by snootyjim View Post
    Trust me, go into any local club and shout "I've got dual Nehalem Xeons" and all of the girls will practically collapse on the spot at the thought of your e-penis

  7. #6
    Real Ultimate Power! Grey M@a's Avatar
    Join Date
    Oct 2003
    Location
    Newcastle
    Posts
    4,625
    Thanks
    52
    Thanked
    156 times in 139 posts
    • Grey M@a's system
      • Motherboard:
      • Gigabyte Z97X Gaming 7
      • CPU:
      • i7 4790K (With H100i cooling)
      • Memory:
      • Corsair Vengeance Pro 16GB DDR3 (2 x 8GB)
      • Storage:
      • Samsung 840 Pro 128GB SSD, 1TB Cavier Black WD HD, 4TB Cavier Black WD HD
      • Graphics card(s):
      • MSI R9 390X Gaming Edition 8GB
      • PSU:
      • SuperFlower Leadex GOLD 850W Fully Modular
      • Case:
      • Corsair 650D
      • Operating System:
      • Windows 8.1 Pro x64
      • Monitor(s):
      • 24" LG 24GM77-B 144Hz
      • Internet:
      • 100MB Virgin Media Cable

    Re: Miscrosoft support

    Quote Originally Posted by Hicks12 View Post
    right then, time to find out how old this keyboard is . I know its in warranty as MS give 3 years for this keyboard and it was released at the end of 2008 so another year or so .

    Thanks.
    Yeah man, they hide that phone number on the website very well, took me an hours worth of digging then calling some other hardware support line who gave me that number xD

    They are spot on though Never once had an issue with em.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Problems with Abit Netherlands Tech Support.
    By CJShielder in forum abit.care@HEXUS
    Replies: 4
    Last Post: 18-04-2008, 09:24 AM
  2. SLi Support
    By stiggyb in forum PC Hardware and Components
    Replies: 1
    Last Post: 24-01-2008, 06:22 PM
  3. Best Laptop brand for Linux support
    By corylus in forum PC Hardware and Components
    Replies: 2
    Last Post: 25-10-2007, 05:52 PM
  4. Roxio releases MyDVD 8 Premier with HD support
    By Bob Crabtree in forum HEXUS News
    Replies: 0
    Last Post: 03-03-2006, 06:06 PM
  5. IT Support Job Related
    By tgrigg in forum General Discussion
    Replies: 35
    Last Post: 19-10-2005, 01:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •