sold something on ebay - its new and it worked perfectly - it was sealed and had been recieved from a manufacturer a week before
it was a pcmcia card - so its not likely to have got broken on install so afaik, it works perfectly, and theres no reason why it shudnt
so i sold it, still sealed as new, but now my customer gets it, and cant get it to work ( i assume its his dodgy lappy), but he doesnt listen, and claims he wants a refund
personally i dont think i should give it him, i know it works, its 95% more likely he hasnt installed it properly, or his laptop pcmcia slots are dead or uninstalled than it not working
so should i ? he hasnt feedbacked me, so i could get a negative for it, but would whos side would ebay on ? shud i refund him ? what should i say?
ta