Yes all the lies and terrible communications are all down to Parcel Force.
i know you should not wish for someone to be sacked but sorry, the people involved in this cockup deserves to be sacked.
They don't deserve to be working in a courier business.
Unacceptable.
You can understand how angry i am. Im soo pissed that i will not order a single item from google until they give me the option to choose a different courier.