Results 1 to 8 of 8

Thread: Overclockers uk = Terrible support

  1. #1
    Cyber whore
    Join Date
    Oct 2003
    Location
    the seven sea,s
    Posts
    519
    Thanks
    0
    Thanked
    0 times in 0 posts
    • bouncin's system
      • Motherboard:
      • Abit an8 32x
      • CPU:
      • x2 4400 @2.7
      • Memory:
      • 2gb ocz el platinum
      • Storage:
      • 2 x 74 gb raptors raid 0 1 x 250 gbcaviar
      • Graphics card(s):
      • Gainward bliss 7950gx2
      • PSU:
      • ocx powerstream 600w
      • Case:
      • Eclipse
      • Operating System:
      • xp
      • Monitor(s):
      • samsung LE40A565
      • Internet:
      • 20MB virgin media

    Overclockers uk = Terrible support

    god damn this is terrible. i have been trying to contact ocuk for 2 weeks now by phone to rma a faulty dfi board. thats over 300 phonecalls. out of them i have got through to a ringing tone 6 times which after 10 mins of waiting have been cut off. Its safe to say ill never use them again after this episode.

    But my main reason for this rant is to see if any1 has an email adress for the company?

    it would be greatly appreciated thanx.

    Any1 else getting similar treatment?

  2. #2
    HEXUS.Metal Knoxville's Avatar
    Join Date
    Jul 2003
    Location
    Down In A Hole
    Posts
    9,388
    Thanks
    484
    Thanked
    442 times in 255 posts
    • Knoxville's system
      • Motherboard:
      • Intel X58
      • CPU:
      • Intel i7 920
      • Memory:
      • 2GB DDR3
      • Storage:
      • 1TB
      • Graphics card(s):
      • ATi HD3450
      • PSU:
      • Generic
      • Case:
      • Cheap and nasty
      • Operating System:
      • Vista 64
      • Monitor(s):
      • 24" LG LCD
      • Internet:
      • Virgin Media 20mb
    I've only ever had to rma one item to them and they sorted it pretty quickly, must've been lucky I suppose.

  3. #3
    Senior Member joshwa's Avatar
    Join Date
    Jul 2003
    Location
    Shef-field, UK
    Posts
    4,818
    Thanks
    94
    Thanked
    66 times in 61 posts
    • joshwa's system
      • Motherboard:
      • PC Chips M577 AT/ATX
      • CPU:
      • AMD K6-2 500Mhz
      • Memory:
      • 512mb PC100 SDRAM
      • Storage:
      • 6.4GB Samsung
      • Graphics card(s):
      • 16mb Matrox G400 Dual Head AGP
      • PSU:
      • ATX 145watt
      • Case:
      • Midi Tower AT
      • Monitor(s):
      • 27" iiyama TFT Widescreen
      • Internet:
      • Awful horrible ADSL
    taken from users.hexus.net:

    Retailer Name Overclockers UK
    Web Site http://www.overclockers.co.uk
    Address Unit 40 Imex Business Park
    Fenton
    Stoke-on-Trent
    United Kingdom
    ST4 3NP
    Telephone customer services
    08712 228528
    sales
    08704 430880
    Email customer services
    orders@overclockers.co.uk
    sales
    sales@overclockers.co.uk

  4. #4
    Monkey Apex's Avatar
    Join Date
    Jul 2003
    Location
    Huddersfield
    Posts
    4,263
    Thanks
    735
    Thanked
    154 times in 95 posts
    • Apex's system
      • Motherboard:
      • Asus Z87M-PLUS
      • CPU:
      • Intel i5-4670K
      • Memory:
      • 16 GiB
      • Storage:
      • 6.0 TiB
      • Graphics card(s):
      • R9 480X
      • PSU:
      • 750
      • Case:
      • Node 804
      • Operating System:
      • Windows 7 64Bit
      • Monitor(s):
      • Dell U2410 24"
      • Internet:
      • 200Mb nTL Cable
    joshwa, they no longer ansewer emails m8.



  5. #5
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,159
    Thanks
    732
    Thanked
    1,605 times in 1,044 posts
    They dont answer emails (check the news on their site).
    They are changing over telephone systems, so cant get phone calls.
    So, you can either write to them, or visit them in person. Not a lot more you can do.

    Make sure you comment on users.hexus.net
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  6. #6
    Photographer; for hire!! shiato storm's Avatar
    Join Date
    Aug 2003
    Location
    next door
    Posts
    6,977
    Thanks
    4
    Thanked
    6 times in 5 posts
    apparently they've been 'changing the telephone system' for some time now...
    Powered by Marmite and Wet Dog
    Light Over Water Photography

  7. #7
    Gordy Gordy's Avatar
    Join Date
    Jul 2003
    Location
    Bristol
    Posts
    3,804
    Thanks
    63
    Thanked
    71 times in 49 posts
    I dont think your alone in not being able to conact them , doing away with email as a method of contact seems like madness.

    I haven't used them in years and never will again tbh. Use another store next time.

  8. #8
    F.A.S.T. Butuz's Avatar
    Join Date
    Jul 2003
    Location
    Wales
    Posts
    4,708
    Thanks
    51
    Thanked
    72 times in 59 posts
    • Butuz's system
      • Motherboard:
      • MSI Z77 MPOWER
      • CPU:
      • I7 3770K @ 4.6
      • Memory:
      • 16GB Corsair XMS 1866
      • Storage:
      • Sandisk SSDs
      • Graphics card(s):
      • 3xR9 290
      • PSU:
      • be quiet! Dark Power Pro 10
      • Case:
      • Inwin H Frame
      • Operating System:
      • Windows 7
    Please post all retailer feedback on http://users.hexus.net that is what it is there for.

    Thanks

    Butuz

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. overclockers and amtrack
    By ikonia in forum Chassis and Mods
    Replies: 9
    Last Post: 21-12-2004, 10:11 PM
  2. Age of Mythology - Support sucks...
    By Galant in forum Gaming
    Replies: 0
    Last Post: 26-07-2004, 11:05 PM
  3. legal ish advice please
    By psalliss in forum General Discussion
    Replies: 21
    Last Post: 29-03-2004, 02:48 PM
  4. Emulator gamepad support.
    By blockers in forum Gaming
    Replies: 5
    Last Post: 12-02-2004, 12:20 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •