Sky Customer Service ROCKS!

[TheBuZZard]

Thing that pissed me off about sky is that despite me subscribing to SKy since 1997 whenver new stuff comes along like digital, sky+, I always have to pay more as an exisiting customer than if I had suscribed for last few years. Anyway Ive cancelled now, who needs sky when you can download the shows long before they show em on sky anyway

[Lee H]

What one - Dartford, Severn, Golden Gate??

<geek> SLi </geek>

Glad to hear it was BSkyB calling and not some dodgy eejit trying to get some card details to buy stuff on the tinterweb with.

[explicitlyrics]

Have to agree, Sky are a complete rip off. Everything is over-priced and they are making a killing off people who cant do anything about it. Sky really need a proper competitor (not cable as that is not available nationwide) or we will be stuck with rubbish service and insanely high prices forever.

[Mike Fishcake]

Just to dig this thread up again: http://www.theregister.co.uk/2006/07/24/sky_tv_scam/

[Agent]

Just beat me to it Mike.
It just sounds really dodgy Honoop

[DR]

Credit card fraudsters are targeting Sky TV subscribers with a new two-part scam.

In the first part of the ruse, a pre-recorded telephone call asks members of the public if they subscribe to Sky TV. A week or so later, the prospective mark receives a telephone call from a fraudster, posing as a Sky employee, claiming the customer's Sky subscription is unpaid and warning that their subscription will be suspended unless they make credit card payment.

Those who fall for the ruse will find their credit card details in the hands of fraudsters, who can use the data to make fraudulent transactions.

But the fraudsters unwisely tried the scam on Andrew Goodwill, managing director of online fraud prevention firm Early Warning. "This scam was tried on me. Luckily, I did not fall for it. It all sounded very genuine. It was only that I knew I had paid my subscription to Sky recently that it did not ring true," he said.

Sky TV was unaware of the scam until informed of it by Early Warning. The firm advises people who receive unexpected bill payment requests over the phone to decline the request and ask such requests to be put to them in writing. Members of the public should also regularly check their bank statements for unauthorised transactions. &#174;

:|

[Honoop]

Thanks to everyone for their pointers on this. Luckily what happened to me seems to be above board, Sky have confirmed receiving the payment both verbally and in writing.

All the warnings from you all has really made me think that I need to be a tad more careful in the future though.

[vicar]

Lesson learned?