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Thread: Customer service explantion?

  1. #1
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    Customer service explantion?

    Hi guys

    ive ordered something from an online store that hasn't arrived so this morning i phone them up to ask why the order placed on the 27th to be delivered special delivery hadn't turned up and there answer was?

    The item didn't go out due to various security checks on the item
    WTF does that mean!

    jack

  2. #2
    TiG
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    Sounds like that your address failed the AVS check, (this check to ensure that the item is sent to the address the card is registered at)

    Hope that helps
    TiG
    -- Hexus Meets Rock! --

  3. #3
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    Yep answer's it

    not long moved!

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