Server Updates
I am sure you have noticed that some of the servers have been rebooted more than normal over this last week. I would like to take this opportunity to tell you why this has happened and what you can now expect.
We have spent the first week since taking over Hosting-Unlimited.net making sure that all the servers meet our minimum security requirements. This has included updating the kernel, adding grsecurity and applying updates to all applications running on the servers, on some of the servers this has been as many as 150 updates! On top of this we have added additional security software, firewall rules and turned off all non-essential services.
There has been a few bugs found whilst these updates have taken place, which have now been resolved.
Going forward any updates or reboots will be carried out between the hours of 3-4am GMT, as this is the quietest period and will have the least amount of impact on your website. You will be informed of any potential service interruptions before work commences and a further email will be sent out on completion.
We can now concentrate our efforts on adding additional features and improving your hosting experience. We are so confident about the server updates that we will be updating the SLA to 99.9% availability with service credits for any downtime. More details will be made available over the next couple of weeks.
The migrations that were started in early August are nearly at an end, we have a handful of sites left to move to the new servers and this should be completed by the end of next week. There has been a number of teething problems but all outstanding issues have now been addressed. I would like to thank you all for your patience throughout this project.
Please don't hesitate to contact me with any questions or queries.
Best Regards
Adam Heavens
Managing Director
Server Centre Limited t/a hosting-unlimited.net